Services Sales Manager

-; Atlanta (GA); Remote; USD 120,000 - 160,000; Full time

Job summary

ABB seeks a Service Sales Leader to develop and execute service strategies, ensuring profitable achievement of targets. This remote role emphasizes leadership in driving financial performance and enhancing customer service, requiring a degree and extensive experience in service sales.

Qualifications

• 10+ years of related service and/or service sales experience required.
• Understanding of a full portfolio of products and services, including UPS, STS, PDU.
• Ability to assess employee performance through Annual Performance Reviews.

Responsibilities

• Develop and execute the ELSP Service sales strategy focused on market needs.
• Ensure financial performance and accountability for service sales volume.
• Coach and mentor Sales and Commercial Operations employees.

Skills

Leadership

Sales Strategy

Customer Service

Education

Bachelor's degree in business administration, engineering, marketing, or related field

Tools

Salesforce

SAP

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Sales, Service & Project Execution Leader

In this role, you will have the opportunity to develop and execute the ELSP Service sales strategy by focusing on market needs and business goals. As the business is in strong growth mode, it is imperative to drive this mindset of the team through leadership and example, holding the organization accountable to provide top-level customer service. Each day, you will ensure the profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions.

The work model for the role will be remote. #LI-Remote

This role contributes to the Electrification Smart Power division in North America.

You will be mainly accountable for:

1. Financial performance: Ensure the team develops proposals and solutions to deliver financial objectives at or above plan.
2. Manage a balanced Orders book across all products and factory offerings. Assign budgets, track performance, and be accountable for financial results of target offerings.
3. Create, plan, and implement service sales strategies by increasing the Installed Base (IB) penetration through effective utilization of IB database.
4. Coach and mentor Sales and Commercial Operations employees, with responsibility to assess performance through Annual Performance Reviews for all employees.
5. Participate in negotiations of major contracts to secure service sales volume.

Job Qualifications:

• Bachelor's degree in business administration, engineering, marketing, or a related field required.
• 10+ years of related service and/or service sales experience.
• Understanding and experience with a full portfolio of products and services (including UPS, STS, PDU, etc.).
• Salesforce experience preferred.
• SAP experience preferred.

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Applicants may request to review the Affirmative Action Plan of a particular ABB facility between 9:00 A.M. - 5:00 P.M. EST, Monday through Friday, by contacting an ABB HR Representative at 1-888-694-7762.

Protected veterans and qualified individuals with disabilities may request reasonable accommodations if you are unable or limited in your ability to use or access ABB's career site due to your disability. Requests can be made by calling 1-888-694-7762 or emailing [e-mail]. Resumes and applications will not be accepted via this process.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to learn more about us and the impact of our solutions across the globe.