Services Sales Account Executive

Extreme Networks; United States; Remote; USD 60,000 - 120,000; Full time

Job summary

An established industry player seeks a Services Sales Account Executive to drive business growth through innovative service solutions. This role emphasizes collaboration with internal teams and focuses on enhancing customer relationships across various channels. Ideal candidates will possess a strong sales background, excellent negotiation skills, and a deep understanding of technical offerings. Join a diverse and inclusive environment where your contributions will make a significant impact on customer success and operational excellence. If you're results-oriented and ready to take your career to the next level, this opportunity is for you.

Qualifications

• Proven sales experience in services with a focus on technical offerings.
• Demonstrable success in managing complex service solutions.

Responsibilities

• Manage sales prospecting activities and develop business for Services Solutions.
• Provide post-sales support and collaborate with account executives.
• Increase account penetration through service promotion and conduct service reviews.

Skills

Sales Experience

Negotiation Skills

Communication Skills

Technical Understanding

Customer Relationship Management

Education

Relevant Degree

Job description

Job Description: Services Sales Account Executive

Over 50,000 customers worldwide trust our cloud-driven networking solutions. We are committed to inclusion and fostering a workplace where everyone thrives. Join Extreme and be part of something big!

Role Overview: This role involves collaboration with internal and external teams, focusing on end-user customers and channel transactions. Ideal candidates are those transitioning from Services Sales Engineering to account management, showcasing our platform's capabilities to existing and new customers across Japan.

Responsibilities:

1. Manage sales prospecting activities, including calls, networking, and industry analysis.
2. Develop business for Services Solutions, including Professional and Premier Services.
3. Manage customer programs from lead generation to onboarding.
4. Provide post-sales support and collaborate with account executives.
5. Increase account penetration through service promotion.
6. Conduct service reviews and recommend operational improvements.
7. Handle technical escalations and develop deep understanding of services offerings.
8. Deliver customer demonstrations and train account executives.
9. Coordinate with vendors and ensure service portfolio positioning.
10. Follow up on service contracts and manage financial aspects, including forecasting and reporting.

Personal Skills: Autonomous, influential, customer-driven, results-oriented, and capable of managing regional business professionally.

Background & Experience: Proven sales experience in services, technical understanding, and ability to translate technical offerings into business value. Self-motivated, collaborative, and innovative in process improvements.

Knowledge & Skills: Demonstrable sales success, relevant degree or experience, complex service solutions management, negotiation skills, excellent communication, and industry-specific expertise. ITIL certification and willingness to travel are advantageous.

Extreme Networks creates seamless networking experiences using advanced technologies. We value diversity and are committed to an inclusive environment. We encourage underrepresented groups to apply. Join us and advance your career!