Services Programs Commodity Manager (Onsite)

North American Transportation Management Institute; Scottsdale (AZ); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Paid time off

Parental leave

Medical, Dental, Vision

Wellness programs

Learning & Development

Snack in office

Job summary

Axon seeks a vendor operations architect to scale its field programs by building governance foundations for full lifecycle management. You will own contracts, manage relationships, and establish governance structures to drive performance and cost efficiency.

You will collaborate with legal, finance, engineering, and program leadership to translate needs into sourcing strategy, ensuring vendor performance aligns with SLAs in a fast-paced environment.

Qualifications

• Bachelor's degree in supply chain, business, or related discipline.
• Experience in procurement, commodity management, or category management (3+ years).
• Experience developing pricing tools, dashboards, or analytics solutions.

Responsibilities

• Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs; manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute commercial terms, and drive contracts through signature and execution.
• Build and maintain supplier relationships across a diverse vendor ecosystem; primary point of contact for performance escalations and ongoing commercial discussions.
• Establish vendor governance infrastructure; create supplier scorecards, define QBR cadence, track metrics (quality, SLA adherence).
• Lead sourcing for field technology services; identify, qualify, onboard new vendors across camera deployment, interview room, and fleet programs; negotiate pricing and service terms.

Skills

Vendor management

Negotiation

Cross-functional collaboration

SLA adherence

Supply chain

Education

Bachelor's degree in supply chain or related discipline

Tools

Excel

Power BI

Job description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you\'ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You will be the architect of vendor operations for Axon fastest-growing field programs. In this role, you\'ll take a scaling program from operational improvisation to structured execution - building the vendor governance foundation that supports full lifecycle management.

What You\'ll Do

Location: 4 Days a week, Onsite at our Scottsdale, Arizona HQ

Reports to: Sr Purchasing Manager

Direct Reports: none

• Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs - manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute commercial terms, and drive contracts through signature and execution
• Build and maintain supplier relationships across a diverse vendor ecosystem - serve as the primary point of contact for performance escalations, capacity planning, and ongoing commercial discussions with key installation, maintenance, and technical service partners
• Establish vendor governance infrastructure - create supplier scorecards, define QBR cadence, track performance metrics (quality, SLA adherence, revisit rates), and implement structured performance reviews to ensure accountability and continuous improvement
• Lead sourcing for field technology services - identify, qualify, and onboard new vendors for installation, maintenance, and support services across camera deployment, interview room, and fleet programs; negotiate pricing and service terms; manage flexible onboarding models as program requirements evolve
• Develop pricing and spend visibility tools - build and maintain interactive pricing maps, tracking dashboards, and cost analysis tools in partnership with finance to provide transparency to program leadership and stakeholders
• Collaborate cross-functionally - partner with PSO field operations, legal, finance, engineering, and program leadership to translate operational needs into sourcing strategy, manage supplier risk, and ensure vendor performance aligns with program SLAs
• Drive cost reduction and risk mitigation - analyze vendor pricing structures, negotiate ongoing cost improvements, and identify supply chain risks in distributed, multi-vendor service delivery models

What You Bring

• Bachelor\'s degree in supply chain, business, or related discipline
• 3+ years of experience in procurement, commodity management, or category management
• Comfort working in ambiguous, low-direction environments where you\'ll need to build processes, frameworks, and relationships from the ground up
• Strong vendor relationship management skills, with the ability to influence and negotiate effectively with external partners
• Excellent cross-functional communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization
• Experience managing technical services programs, particularly in field technology, construction, or installation services (e.g., camera deployment, cabling, IT infrastructure, fleet maintenance)
• Contract literacy and familiarity with commercial terms including SOWs, warranty provisions, IP clauses, payment structures, and risk allocation
• Experience developing pricing tools, spend dashboards, or analytics solutions using Excel, Power BI, or similar platforms
• Familiarity with AI tools (e.g., ChatGPT, Claude) to streamline workflows, generate insights, and automate documentation
• Demonstrated ability to manage multiple vendor programs simultaneously, balancing competing priorities and delivering results in fast-paced environments

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Dont meet every single requirement? Thats ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you\'re excited about this role and our mission to Protect Life but your experience doesn\'t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We\'re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [e-mail].