Services Programs Commodity Manager (Onsite)

Out in Science, Technology, Engineering, and Mathematics; Scottsdale (AZ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

401k with employer match

Paid time off

Parental leave

Health, dental, vision plans

Wellness programs

Learning & Development

Job summary

Axon is hiring a procurement professional to own vendor contracts for field technology services at our Scottsdale HQ. You will lead SOW/MSA negotiations, manage supplier relationships, and drive cost reductions across installation and maintenance programs.

You will build governance, dashboards, and spend analytics with cross-functional partners to improve performance and risk management. This role requires strong communication and negotiation skills and a track record in technical services

Qualifications

• Bachelor’s degree in supply chain, business, or related discipline.
• 3+ years of experience in procurement, commodity management, or category management.
• Ability to build processes, frameworks, and relationships from the ground up in ambiguous environments.
• Strong vendor relationship management skills with external partners.
• Excellent cross-functional communication and collaboration to influence stakeholders at all levels.
• Experience managing technical services programs in field technology, construction, or installation services.
• Experience developing pricing tools, spend dashboards, or analytics solutions.

Responsibilities

• Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs; manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute terms, and drive contracts to signature.
• Build and maintain supplier relationships; serve as the primary contact for escalations, capacity planning, and ongoing commercial discussions with key partners.
• Establish supplier governance — create scorecards, define QBR cadence, track performance metrics, and implement reviews for accountability and improvement.
• Lead sourcing for field technology services — identify, qualify, and onboard new vendors; negotiate pricing and terms; adapt onboarding models as programs evolve.
• Develop pricing and spend visibility tools — interactive pricing maps, dashboards, and cost analysis in partnership with finance.
• Collaborate cross-functionally with PSO, legal, finance, engineering, and program leadership to translate needs into sourcing strategy and manage supplier risk.
• Drive cost reduction and risk mitigation by analyzing pricing, negotiating improvements, and identifying supply chain risks.

Skills

Vendor management

Negotiation

Cross-functional collaboration

Contract literacy

Stakeholder influence

Analytical thinking

AI tools familiarity

Education

Bachelor’s degree in supply chain or related

Tools

Excel

Power BI

Job description

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Location: 4 Days a week, Onsite at our Scottsdale, Arizona HQ

Reports to: Sr Purchasing Manager

Direct Reports: none

• Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs — manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute commercial terms, and drive contracts through signature and execution
• Build and maintain supplier relationships across a diverse vendor ecosystem — serve as the primary point of contact for performance escalations, capacity planning, and ongoing commercial discussions with key installation, maintenance, and technical service partners
• Establish vendor governance infrastructure — create supplier scorecards, define QBR cadence, track performance metrics (quality, SLA adherence, revisit rates), and implement structured performance reviews to ensure accountability and continuous improvement
• Lead sourcing for field technology services — identify, qualify, and onboard new vendors for installation, maintenance, and support services across camera deployment, interview room, and fleet programs; negotiate pricing and service terms; manage flexible onboarding models as program requirements evolve
• Develop pricing and spend visibility tools — build and maintain interactive pricing maps, tracking dashboards, and cost analysis tools in partnership with finance to provide transparency to program leadership and stakeholders
• Collaborate cross-functionally — partner with PSO field operations, legal, finance, engineering, and program leadership to translate operational needs into sourcing strategy, manage supplier risk, and ensure vendor performance aligns with program SLAs
• Drive cost reduction and risk mitigation — analyze vendor pricing structures, negotiate ongoing cost improvements, and identify supply chain risks in distributed, multi-vendor service delivery models

What You Bring

• Bachelor’s degree in supply chain, business, or related discipline
• 3+ years of experience in procurement, commodity management, or category management
• Comfort working in ambiguous, low-direction environments where you'll need to build processes, frameworks, and relationships from the ground up
• Strong vendor relationship management skills, with the ability to influence and negotiate effectively with external partners
• Excellent cross-functional communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization
• Experience managing technical services programs, particularly in field technology, construction, or installation services (e.g., camera deployment, cabling, IT infrastructure, fleet maintenance)
• Contract literacy and familiarity with commercial terms including SOWs, warranty provisions, IP clauses, payment structures, and risk allocation
• Experience developing pricing tools, spend dashboards, or analytics solutions using Excel, Power BI, or similar platforms
• Familiarity with AI tools (e.g., ChatGPT, Claude) to streamline workflows, generate insights, and automate documentation
• Demonstrated ability to manage multiple vendor programs simultaneously, balancing competing priorities and delivering results in fast-paced environments

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place.

We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.