Services Offer Process Designer

Schneider Electric; Andover (MA); On-site; USD 142,000 - 214,000; Full time

Benefits offered by this job

Flexible work arrangements

401(k) match

Job summary

Schneider Electric is seeking a Process Designer for our NAM Services Hub in the United States, focusing on US ecosystem localization of the global process. You will define E2E process architecture, document data flows, and collaborate with Global Chapter teams, NAM Hub squads, and country execution teams.

You will drive technical use case requirements, work with Product Owners, Offer Design Leaders, and data deployment leads, and support architecture decisions across application projects.

Qualifications

• Minimum eight years’ experience in R&D, Engineering, or a related field.
• Strong understanding of data federation framework and data stewardship complexities.
• Experience with solutions architecture mechanisms across hardware/software platforms and services execution teams is a plus.

Responsibilities

• Define and document detailed E2E process architecture and data flow for services offerings.
• Detail technical use case requirements and advocate with stakeholders including Product Owner and Offer Design Leaders.
• Support architectural aspects of IT portfolios and recommend solutions through lifecycle.
• Develop and execute a Continuous Improvement process targeting process/data inefficiencies.
• Communicate solutions architecture and adopt digital, data and process standards.
• Organize and manage solutions architecture deliverables and their execution.

Skills

Data federation framework

Data stewardship

Solutions architecture

Education

Bachelor's degree in Engineering, Business, or a related field

Job description

Schneider Electric has an opportunity for a Process Designer within our NAM Services Hub.

Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. Our 155,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.

Great People Make Schneider Electric a Great Company

What do you get to do in this position?

• You will play an instrumental role in the development of new and legacy Service offerings, working with Global Chapter teams, NAM Hub squads, and country execution teams to define and document the detailed E2E process architecture and data flow, and identify critical process or data bottlenecks / issues to resolve for successful Services Offer development and end to end execution. The initial focus will be specific to the US ecosystem and the required localization of the global process as defined by the Process Standardization, Digitization and Tools Chapter.
• You will detail technical use case requirements for marketing and execution teams, communicate and advocate for these requirements with all relevant stakeholders, especially the Product Owner(s), Offer Design leader(s), and Offer Data Deployment and Launch Leader(s).
• You will support the architectural aspects of all application projects in peer IT portfolios, and direct the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options throughout the solution lifecycle.
• You will develop and execute a Continuous Improvement process which targets process and data inefficiencies, and work with the Product Owner and Offer Design Leader to continuously incorporate findings into the long-term solutions roadmap.
• You will communicate the solutions architecture to all key execution stakeholders and collaborate and coordinate with existing domain architects in the formalization and adoption of digital, data and process standards and best practices.
• You will champion a structured approach to services solutions execution, and the adoption of architecture and standards methodologies and best practices.
• You will work closely with the squad team members to ensure key requirements are successfully implemented into new offer designs, and to validate that requirements have been accurately achieved through the development of test requirements to be implemented by the test and validation teams.
• You will work closely with the Offer Commercialization and Industrialization squad members to ensure required Commercial viability and Scalability thresholds can be met as aligned with the offer readiness framework.
• You will contribute to and validate metrics to quantify the overall value of offers, and collaborate in development of measurement mechanisms to enable continuous improvement of offers
• You will effectively organize and manage solutions architecture deliverables and their execution

Qualifications

• A Bachelor's degree in Engineering, Business, or a related field
• A minimum of eight years’ experience in R&D, Engineering, or a related field
• A strong understanding of data federation framework and data stewardship complexities
• Experience with solutions architecture mechanisms across hardware/software platforms and services execution teams is a plus
• A balance between visionary thinking with a strong attention to detail
• The ability to influence at all levels of the organization
• Project Management experience
• Advanced analytical skills
• Strong written and verbal communication skills
• Excellent organizational skills

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k)+ match, and more.

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We are recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

At Schneider Electric, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

For this U.S. based position, the expected pay range is USD 142,400 - USD 213,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

What's in it for me?

• High-visibility role where your work directly influences organizational technology strategy
• Opportunity to lead innovation and drive meaningful change across the application landscape
• Collaborative culture that values expertise and empowers you to make impactful decisions
• Professional development through complex challenges and cross-functional leadership opportunities

Bring your technical expertise and strategic vision to a team that's ready to welcome you!

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.