Offer Design Expert

Schneider Electric; Dallas (TX); Hybrid; USD 142,000 - 214,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible schedule

Paid time off

Retirement plan

Job summary

Schneider Electric is seeking an Offer Design Expert for a hybrid role in our NAM Innovation Hub. You will shape new service offerings by translating customer needs into scalable offerings while collaborating with global product teams and cross-functional squads.

The role emphasizes customer value, pricing strategy, and market-facing execution, with a focus on agile and entrepreneurial leadership. Expect a dynamic, multinational environment with flexible schedules, a strong benefits package, and

Qualifications

• Agile, innovative and entrepreneurial acumen; ability to challenge the status quo.
• Commercial and/or customer engagement experience is a plus.
• Fluency in English is required.

Responsibilities

• Design and create future service offerings for NAM market, scalable globally.
• Translate customer needs into service requirements and backlogs for the squad.
• Define marketing requirements using the 6P framework (Product, Price, Placement, Promotion, People, Process).
• Establish competitive pricing and costs framework from market feedback.
• Be customer-voice within the squad to ensure deliverables meet expectations.
• Collaborate with global product teams and cross-functional squads for execution.
• Produce service deliverables like Playbooks, SoWs, SKU/CR framework.
• Create digital tools and resources to support offer execution.
• Work with commercial stakeholders to ensure easy-to-sell offerings and strong business cases.
• Collaborate with Marcom to maintain accurate external communications and web experience.
• Support timely offer launches across geographies with localization.

Skills

Agile mindset

Commercial sense

Customer focus

Influence skills

Problem solving

Leadership

Organization

Results driven

Team player

Education

Bachelor’s degree

Electrical/Software Engineering

Job description

Schneider Electric has a meaningful opportunity for an Offer Design Expert. This is a hybrid role (2 days per week on-site) in one of our Schneider Electric NAM Hubs. You will work for a company consistently rated by Fortune as one of the “Great Places to Work” and by Glassdoor as the 11th spot as the “Best Place To Work”, by Forbes as “America’s Best Employers for Diversity”, and by Equileap as the “World’s Top 10 in Gender Equality” and by TIME as the “Most Sustainable Company in the World”. Join our dynamic, multicultural team where you'll have the autonomy to shape your role and adapt successful strategies from other regions to North America. You'll collaborate with high-caliber experts across departments, bringing creative solutions to diverse challenges, and making a significant impact on our sustainability mission. Enjoy a flexible schedule, a fascinating work environment, and the opportunity to influence the future of a highly profitable and rapidly growing global business.

Responsibilities

The primary mission of the Offer Design Expert will be to support our company’s strategic service ambitions by designing and creating future service offerings through innovation, that are localized for the NAM market but also scalable globally. This is a global position within Schneider Electric’s Service Line of Business’ newly formed NAM Innovation Hub team. The innovative role will be highly focused on anticipating customer’s need, translating those needs into service requirements, and successfully building service offerings through frequent customer engagements and iterations, within an Agile squad of subject matter experts, working towards the same mission. To ensure success in all market segments, attention needs to be paid to the value proposition, go-to market, customer experience and strategic offer roadmap. A creative, agile, and autonomous marketing leader who can work across all levels of the organization and influence key decision-makers is best positioned for the role. The ideal candidate will have offer management/offer creation and industry experience. Applicants preferably should have had knowledge or exposure to monetization of digital and traditional services. Additionally, he/she will have strong knowledge of Schneider Electric products, architectures and possess a good sense of customer centricity.

What will you do?

• Through customer and market persona feedback loops, establish and record clear, customer focused use cases to feed the squad’s backlog of the offer, based on the persona’s first-hand requirements.
• Collaborate with the offer squad to define the backlog of ongoing improvements required of the offer to meet ever-changing customer/market needs.
• Clearly define the marketing requirements to be developed by the squad, leveraging the 6P framework adopted by the Service Line of Business (Product, Price, Placement, Promotion, People, Process).
• Establish and maintain competitive pricing and costs framework based upon customer feedback and the market-pricing/value-based practices established by the Service LoB.
• Serve as the customer-voice within the offer squad to ensure that the service deliverables meet customer expectations throughout the offer creation process.
• Serve as a close link, collaborator, and service liaison with the companion global product teams, for which the service offer supports.
• Create and maintain key service offer deliverables such as: Offer Playbooks, How to Sell Training Decks, Statement of Works (SoWs) and SKU/CR framework.
• Collaborate with cross-functional squad members to produce digital tools and resources that support the offer’s operational and commercial execution.
• Closely link with the commercial stakeholders of the offer to ensure it’s easy-to-sell, meeting customer/market expectations and reaching the strategic business case potential.
• Collaborate closely with Marcom teams to maintain accurate external communications and web experience for customers.
• Act as a crucial, supporting member of offer launches in key geographies, determined, and prioritized by the squad to ensure localized success of the service delivery.

What qualifications will make you successful?

• Agile, innovative and entrepreneurial acumen who can challenge the status quo
• Strong commercial sense and ability to create and defend business cases
• Passion for customers and addressing their specific service needs through innovation
• Ability to influence, make decisions and present to peers and senior management
• Problem solver who can take on challenges and overcome obstacles
• Confident and proven track record of leadership with ability to inspire others
• Organized and able to balance multiple activities and workstreams at the same time
• Results oriented go-getter who has ambition to perform at a high standard
• Team player and builder with developed interpersonal soft skills

Education:

• Bachelor’s Degree in Business, Electrical/Software Engineering or equivalent education
• B.A is a plus.

Experience:

• 3+ years of experience in an offer marketing, management or design role
• 3+ years in relevant industry experience
• Commercial and/or customer engagement experience is a plus
• Agile offer development is a plus.
• Fluency in English

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 142,400 - USD 213,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

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€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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