Services Manager Trainee — Retail & Facility Ops

The Exchange; Fayetteville (NC); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Relocation benefits for post program/驻

Job summary

The Exchange in Fayetteville, NC is seeking a Management trainee to learn the full scope of Exchange services under the guidance of an experienced Manager. The role provides on‑the‑job training across display of personal services, retail, vending, health & wellness, and theater operations within the area of responsibility.

You will gain hands‑on supervision experience and build strong financial acumen for running a facility.

Qualifications

• Mobility required: willing to relocate to any Exchange location within Eastern Region.
• Must complete ServSafe certification within 90 days of program completion or placement.
• Must complete Services Business Manager Contract Administration and Surveillance training within 7 days of placement into this role.
• Eligible candidates may receive Relocation Benefits for post program placement.
• Qualifications align with Exchange standards.

Responsibilities

• Assists in the daily operations of service facilities to ensure compliance with Exchange policies, procedures, safety protocols, and operational standards.
• Participates in structured training activities to develop operational, leadership, and supervisory competencies.
• Supports customer service operations by promoting service standards and assisting in the resolution of customer concerns.
• Assists with financial and business operations, including monitoring sales performance, supporting inventory control, cash handling, and expense management.
• Collaborates with the Exchange leadership to identify operational issues and implement continuous improvement initiatives.
• Demonstrates professionalism, accountability, and adaptability while acquiring the knowledge and skills required for placement into a permanent retail management position.
• Performs other related duties as assigned.

Skills

Mobility

Leadership potential

Education

ServSafe certification

Job description

The Exchange in Fayetteville, NC is seeking a Management trainee to learn the full scope of Exchange services under the guidance of an experienced Manager. The role provides on‑the‑job training across display of personal services, retail, vending, health & wellness, and theater operations within the area of responsibility.

You will gain hands‑on supervision experience and build strong financial acumen for running a facility.