Services Inside Architect

Schneider Electric; United States; Remote; USD 94,000 - 142,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Job summary

Schneider Electric invites an Inside Architect to join our Services Technical Competency Center in a remote US-based role. You will act as a frontline technical advisor, supporting Services sellers, System/Solution Architects, internal stakeholders, and customers on multi-BU offerings including modernization, maintenance, consulting, and digital services engagements.

You will review technical solutions, lead RFIs/RFPs collaboration with sales teams, and support complex opportunities while

Qualifications

• BSEE or BSME required; 3–5 years relevant industry experience preferred.
• Knowledge of services modernization, maintenance/recurring, consulting and digital services portfolio across SqD, APC (Secure Power), ASCO, Digital Power.
• Use of digital tools to drive efficiency (bFO, SAP, SE Advantage, Auto CAD, Visio).
• Incentive structure aligned to Sales Incentive Plan (SIP).

Responsibilities

• Act as the pre-sales technical trusted advisor for internal teams and customers.
• Provide first-line technical support and solution reviews for a variety of service offers.
• Partner with sales team and System/Solution Architects on RFIs/RFPs and contribute to high quality services proposal
• Work on multiple-BU Services offers, for simple and less complex opportunities
• Communicate primarily within the internal team; all customer contact is conducted via phone or email.
• Support unmanaged and unassigned customers, often working on proximity or channel driven opportunities
• Collaborate closely with System/Solution Architects and Inside Sales Representatives (ISRs).
• Act as a backup to the System Architect and interface with all Architect roles as needed.

Skills

Active listening

Commercial aptitude

Engage with sales team

Time management

Problem solving

Data analysis

Written/verbal skills

Navigate internal network

Digital savvy (SE network)

Pre-sales advisory

Education

BSEE or BSME

3–5 years relevant industry experience

Tools

bFO

SAP

SE Advantage

AutoCAD

Visio

Job description

What do you get to do in this position?

Schneider Electric is seeking an Inside Architect to join our Services Technical Competency Center. This remote role serves as a frontline technical advisor, supporting Services sellers, Systems and Solutions Architects, internal stakeholders, as well as external customers and contractors. As the Inside Architect, you will handle first pass reviews for technical solution requests and architectural needs, spanning multi-BU Services offers including modernization, maintenance, consulting, and digital services engagements.

Core Responsibilities

• Act as the pre-sales technical trusted advisor for internal teams and customers.
• Provide first-line technical support and solution reviews for a variety of service offers.
• Partner with sales team and Systems/Solution architects on the technical components of RFIs/RFPs and contribute to high quality services proposal
• Work on multiple-BU Services offers, for simple and less complex opportunities
• Communicate primarily within the internal team; all customer contact is conducted via phone or email.
• Support unmanaged and unassigned customers, often working on proximity or channel driven opportunities
• Collaborate closely with System/Solution Architects and Inside Sales Representatives (ISRs).
• Act as a backup to the System Architect and interface with all Architect roles as needed.

Key Behaviors

• Thrive in a team-oriented environment and highly collaborative
• Manage high volume of work
• Possess situational awareness, social intelligence, active listening and problem solving skills
• Comfortable with transformation / change
• Self-starter, Self-motivated, Solution Oriented
• Effective communication skills with ability to build relationship and influence others across functional boundaries

Critical Skills

• Active listening
• Commercial aptitude - base level understanding
• Engage with sales team, Solution / System Architect
• Time Management / Organizational skills, multi-tasking
• Problem solving / conflict resolution
• Data analysis / insights
• Strong written / verbal skills
• Navigate internal network
• Digital savvy within internal SE network

Qualifications

• BSEE or BSME or 3-5 years of relevant industry experience
• Knowledge of Services modernization, maintenance/recurring, consulting and digital services portfolio across SqD, APC (Secure Power), ASCO, Digital Power
• Use of digital tools to drive efficiency (bFO, SAP, SE Advantage, Auto CAD, Visio)
• Incentive structure aligned to Sales Incentive Plan (SIP)

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 94,400 - USD 141,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.