Services Director, PCB Consulting Services

Siemens EDA (Siemens Digital Industries Software); Wilsonville (OR); On-site; USD 240,000 - 481,000; Full time

Job summary

Siemens EDA in the United States seeks an experienced Services Director to lead a global team of solution architects, consultants, and technical experts focused on ECAD and PCB development solutions. This leadership role scales professional services revenue, drives customer success, and oversees engagements, implementations, and customer relationships across enterprise accounts.

As ECAD moves toward cloud-enabled workflows and AI-assisted design, you will guide transformation and advocate value

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline.
• 10+ years of leadership experience managing technical consulting, professional services, or customer success organizations.
• Significant experience within the Electronic Design Automation (EDA) and PCB development industry.
• Proven ability to drive services revenue growth, customer satisfaction, and operational excellence.

Responsibilities

• Define and execute professional services strategies to support revenue growth, customer adoption, and long-term business objectives.
• Lead global deployment initiatives involving Siemens ECAD solutions, design data management, and enterprise workflow optimization.
• Oversee statement of work (SOW) development, project governance, risk mitigation, and customer success metrics.
• Ensure high-quality execution of complex customer engagements involving advanced PCB design environments.

Skills

Executive communication

PCB design methodologies

ECAD design flows

Strategic leadership

Global team leadership

Customer engagement

Education

Bachelor's degree in Electrical Engineering

Job description

Siemens Digital Industries (DI) Software is a global technology leader driving innovation in automation, digitalization, and electronic design automation (EDA). In close collaboration with our customers and partners, we help organizations accelerate digital transformation across process and discrete manufacturing industries.

Our Digital Enterprise portfolio enables companies of all sizes to connect and digitize their entire value chain through an integrated suite of software, services, and solutions. By combining industry expertise with cutting-edge technologies, including cloud computing, AI, and advanced simulation, Siemens empowers customers to increase productivity, improve quality, and reduce time-to-market.

Headquartered in Nuremberg, Germany, Siemens Digital Industries Software employs approximately 75,000 professionals worldwide. We foster a culture of innovation, collaboration, ownership, and continuous development, providing opportunities for individuals to make a meaningful impact on global technology advancement.

Learn more at Siemens Digital Industries Software.

Position Overview

Siemens is seeking an experienced Services Director to lead a global team of Solution Architects, Consultants, and Technical Experts focused on Electronic Design Automation (EDA) and PCB development solutions.

This leadership role is instrumental in scaling professional services revenue, driving customer success, and enabling the successful deployment of Siemens' PCB design ecosystem. The successful candidate will oversee consulting engagements, technical implementations, workflow optimization initiatives, and strategic customer relationships across a diverse portfolio of enterprise accounts.

As the ECAD industry evolves toward cloud-enabled workflows, AI-assisted design, digital thread integration, and advanced multi-physics simulation, this leader will help customers maximize the value of Siemens Xpedition and related technologies while accelerating innovation and reducing development cycles.

Key Responsibilities

Strategic Leadership

• Define and execute professional services strategies that support revenue growth, customer adoption, and long-term business objectives.
• Lead global deployment initiatives involving Siemens ECAD solutions, design data management, and enterprise workflow optimization.
• Establish scalable consulting methodologies, best practices, and service delivery frameworks across regions.

Professional Services & Business Management

• Own professional services business performance, including revenue attainment, gross margin objectives, resource utilization, forecasting, and delivery excellence.
• Oversee statement of work (SOW) development, project governance, risk mitigation, and customer success metrics.
• Ensure high-quality execution of complex customer engagements involving advanced PCB design environments.

Customer Engagement & Technical Consulting

• Serve as an executive technical advisor to strategic customers, helping define future-state design methodologies and transformation roadmaps.
• Consult with customers to identify design process gaps, workflow bottlenecks, and opportunities to improve engineering productivity and product quality.
• Demonstrate the value of Siemens EDA technologies and Services in achieving aggressive performance, reliability, and time-to-market objectives.

Cross-Functional Collaboration

• Partner closely with Product Management, R&D, Sales, and Customer Success organizations to influence product direction and communicate customer requirements.
• Collaborate with Siemens development teams on advanced workflows, custom solutions, integrations, and customer-driven innovation initiatives.
• Provide market insight and customer feedback regarding emerging industry trends and competitive positioning.
• Partner with sister services team to sell and delivery end-to-end workflows. The sister teams add mechanical, wire harness and product lifecycle management to our electrical offerings to deliver complete solutions for our systems customers.

Team Leadership & Talent Development

• Recruit, develop, and mentor a high-performing global organization of consultants, architects, and technical specialists.
• Build expertise across PCB design methodologies, automation, scripting, design data management, and enterprise integration technologies.
• Foster a culture of accountability, technical excellence, innovation, and customer focus.

Technical Expertise

• Siemens Xpedition Enterprise
• EDM Design and Library Management
• HyperLynx Simulation Solutions
• Valor Manufacturing Solutions
• Design data management and digital thread methodologies
• PCB schematic capture and layout design
• Signal integrity, power integrity, and thermal analysis workflows
• Enterprise system integration, databases, APIs, and automation frameworks
• Scripting and programming languages such as Python, TCL, or equivalent

Experience supporting customer IT architectures, cloud deployments, and enterprise software integrations is highly desirable.

Required Qualifications

Education

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline.

Experience

• 10+ years of leadership experience managing technical consulting, professional services, applications engineering, or customer success organizations.
• Significant experience within the Electronic Design Automation (EDA) and PCB development industry.
• Demonstrated success leading geographically distributed engineering and consulting teams.
• Proven ability to drive services revenue growth, customer satisfaction, and operational excellence.

Knowledge & Skills

• Strong executive communication, presentation, and customer engagement skills.
• Deep understanding of PCB design methodologies and ECAD design flows.
• Experience developing strategic customer relationships and influencing technical decisions at all organizational levels.
• Ability to translate complex technical concepts into clear business value.

Preferred Qualifications

• Master's degree in Electrical Engineering (MSEE), Computer Engineering, or a related field.
• MBA or equivalent business leadership experience.
• Experience with cloud-native ECAD platforms and enterprise digital transformation initiatives.
• Knowledge of PLM, ERP, and enterprise engineering system integrations.
• Experience supporting semiconductor, aerospace, defense, automotive, or high-tech electronics customers.

Our Benefits & Rewards

The total cash compensation range for this position is 240,400to480,800 with 25% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

Why Join Siemens?

This is an opportunity to lead a globally recognized professional services organization at the forefront of PCB design innovation. You will influence the future direction of electronic design technologies, partner with leading engineering organizations worldwide, and drive transformational outcomes for some of the industry's most advanced customers. At Siemens, you will have the autonomy to lead, the resources to innovate, and the support to build a world-class team while contributing directly to the evolution of next-generation electronic systems.