Services Director - Automotive and Transportation - REMOTE

Siemens Digital Industries Software; Detroit (MI); Hybride; USD 231 000 - 462 000; Plein temps

Résumé du poste

Siemens Digital Industries Software is seeking a Global Customer Outcomes Services Director for Automotive & Transportation in the Americas. You will shape strategy, lead delivery across large programs, and partner with Sales to align pipeline with business goals.

You will manage a team of consultants and delivery leaders, drive transformations like digital thread and MBSE, and ensure customer value and executive alignment.

Qualifications

• 10+ years in Services leadership roles within enterprise software, PLM, MBSE, or related consulting.
• 7+ years working with discrete manufacturing customers and large programs.
• Proven experience leading a Services P&L including forecasting and margin management.
• Strong understanding of DISW product suites and Transportation processes.

Responsabilités

• Lead the Transportation Services organization to deliver high‑quality, scalable services across the Americas.
• Develop and implement the Annual Operating Plan (AOP) for ADT vertical, including budget and headcount.
• Manage the full Automotive & Transportation Services P&L to ensure profitability and governance.
• Drive digital thread, MBSE, secure infrastructure, and large program governance initiatives.
• Sponsor strategic accounts with CxO‑level engagement to ensure success and growth.
• Oversee recruitment, talent development, and mentoring for Services managers and leaders.

Connaissances

DISW product suites

Executive engagement

P&L leadership

Leadership across delivery teams

Formation

Bachelor's degree

Description du poste

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start‑up, we have fun together while creating an elite software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Position Overview

The Global Customer Outcomes (GCO) Services Director – Automotive & Transportation leads the strategic and operational delivery of Siemens Digital Industries Software (DISW) Services for the Automotive & Transportation Business Unit across the Americas region. This leader builds and delivers a multi‑year Software and delivery strategy aligned to Transportation customer needs, ensuring high‑quality, commercially responsible delivery of consulting, implementation, and integration programs that enable key Transportation accounts to improve the value of Siemens solutions in our customers environment.
Reporting directly to the AMS GCO VP, this role leads a team of Services Managers, senior consultants, and cross‑functional delivery leads, ensuring successful execution of A&T programs including large‑scale PLM modernization, Digital Thread implementations, in secure environments typical of transportation. The Director partners deeply with Sales, Presales, Portfolio Development, Product Development, Legal, Compliance, Finance, and Global Delivery Center (GDC) teams.
The Services Director leads the Transportation Global Customer Outcomes P&L, Services strategy execution, customer satisfaction, pipeline forecasting, and workforce planning. This role is pivotal in strengthening Siemens’ technical and strategic brand within major Transportation accounts, including OEMs, Tier‑1 suppliers, and transportation authorities.

Responsibilities

Overall Responsibility

Lead the Transportation Services organization to deliver high‑quality, scalable, and profitable Services that support both software adoption and strategic customer value across the Americas.

Key Responsibilities

• Set and lead the strategic direction for Automotive & Transportation Services, tailoring zone and global Services strategies to the outstanding needs of transportation customers, including compliance‑driven environments, supervised projects, and high‑complexity engineering programs.
• Develop and implement the Annual Operating Plan (AOP) including budget, headcount, margin contribution, pipeline alignment, and forecasting for the ADT vertical.
• Lead the full Automotive & Transportation Services P&L, ensuring profitability, margin performance, commercial rigor, and adherence to Siemens LOA and compliance frameworks.
• Lead Automotive & Transportation‑specific business transformation and delivery excellence initiatives, driving repeatable, high‑quality delivery with an emphasis on digital thread, MBSE, secure infrastructure, and large program governance.
• Serve as primary Services executive sponsor for strategic Automotive & Transportation accounts, engaging CxO‑1 level customer partners to ensure program success, happiness, and future expansion.
• Ensure standardized adoption of SISW deployment methodology.
• Partner with Sales and Presales to influence Automotive & Transportation pipeline strategy, opportunity qualification, prioritizing, and Services‑software alignment.
• Drive knowledge management, repeatable solution deployment models, and innovation initiatives tailored to Transportation industry challenges (secure cloud, model‑based enterprise, coordinated program delivery, digital twin maturity).
• Lead all aspects of recruitment, talent development, succession planning, performance management, and mentoring for Services Managers and senior Automotive & Transportation delivery leaders, ensuring a high‑performing Services organization.
• Act as customer concern point for major Automotive & Transportation programs, providing mentorship on program risk, delivery health, customer communications, and commercial decisions.
• Represent Automotive & Transportation Services in zone‑level meetings and global councils, fostering Transportation priorities and ensuring alignment to Siemens' Zone/Global Services agenda.

Required Knowledge/Skills, Education, And Experience

Education

• Bachelor’s degree in engineering, Computer Science, Systems Engineering, Business, or related technical rigor.
• Equivalent experience considered.

Experience

• 10+ years in Services leadership roles within enterprise software, PLM, ALM/SLM, MBSE, digital transformation, or adjacent technical consulting.
• 7+ years working with discrete manufacturing customers, including supervised or critically meaningful programs.
• Shown leadership of multi‑disciplinary delivery teams and complex program portfolios at large enterprise scale.
• Proven experience leading a Services P&L, including forecasting, margin management, and strategic planning.

Required Skills

• Strong understanding of DISW product suites (Teamcenter, Polarion, NX, Simcenter, OpCenter) and Transportation industry processes.
• Sophisticated communication, conflict management, presentation, and facilitation skills suitable for executive‑level engagement.
• Expertise in Global Customer Outcomes delivery frameworks, operational governance, business compliance, and professional business management.
• Ability to influence at CxO‑1 levels within sophisticated interpersonal structures.
• Capability to guide organizations through digital transformation, change management, and adoption initiatives.
• Travel requirement: 30% - 50% domestically as needed to support Transportation programs.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer‑sponsored work authorization now or in the future.

Preferred Knowledge/Skills, Education, And Experience

• Project Management accreditation (e.g., PMP)
• Experience in secure or classified program delivery environments (DoD, OEMs, Tier‑1 suppliers).
• Prior leadership of business transformation, CoE development, large‑scale digital thread programs, or engineering modernization initiatives.

Why us?

We are Siemens:

At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world.
You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Compensation And Benefits

The total cash compensation range for this position is $230,800 to $461,600 with 20% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

Export Control Technology

This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.

Siemens Software. Transform the Everyday