Services Contracts Director

Bloom Energy; San Jose (CA); On-site; USD 209,100 - 300,900; Full time

Job summary

Bloom Energy is seeking a Contracts Director to oversee the commercial contracting framework in San Jose, CA. You will drive profitable growth and ensure disciplined risk management and execution-ready deals.

This role involves leading a team, shaping commercial strategies, negotiating service contracts, and ensuring compliance. Ideal candidates will have a Bachelor's degree and 10–15+ years of experience in service delivery or commercial leadership.

The salary range is $209,100 – $300,900 (USD).

Qualifications

• 10–15+ years of experience in service delivery or commercial leadership roles.
• Experience operating in a global, contract‑based service model.
• Experience scaling operations in a high‑growth or asset‑intensive environment.

Responsibilities

• Define and own the services commercial contracting strategy.
• Support commercial structuring, negotiation, and execution of new service contracts.
• Establish proactive risk identification frameworks.

Skills

Contract negotiation

Risk management

KPI design

Operational analytics

Performance management systems

Senior stakeholder influence

Education

Bachelor’s degree in Engineering, Operations, or Business

Job description

Position Overview

Contracts Director – Services – San Jose, CA – fully on-site, 5days a week. Responsible for defining and governing the commercial contracting framework for the Services business, ensuring profitable growth, disciplined risk management, and execution‑ready deals across the full lifecycle.

Key Responsibilities

• Services Commercial Strategy, Cost Models & Governance: Define and own the services commercial contracting strategy aligned with installed‑base growth, service portfolio evolution, and profitability objectives. Drive early‑stage deal shaping, establish standardized service commercial models, own and govern services cost models covering labor, parts, logistics, overhead, and risk, lead complex commercial negotiations, enforce governance frameworks, and own margin integrity from pricing through execution.
• Contract Development, Negotiation & Lifecycle Management: Support commercial structuring, negotiation, and execution of new service contracts; manage extensions, renewals, amendments, repricing, and terminations; translate negotiated intent into enforceable contractual language with Legal; ensure consistent commercial performance and risk visibility; facilitate structured hand‑over from Sales to Services Operations.
• Extra Work, Change Orders & Additional Service Offering: Own and govern the commercial framework for extra work, change orders, and incremental service offerings; scope, price, approve, and document before execution; drive incremental revenue and margin through timely identification and closure.
• Risk Management, Compliance & Claims: Establish proactive risk identification frameworks; mitigate commercial and operational risks; lead resolution of claims and disputes with Legal and Finance; ensure compliance with internal policies and audit requirements.
• Financial Performance & Value Realization: Own margin integrity across the services portfolio; track and drive realization of contracted value; partner with Finance and Services leadership for forecasting, variance analysis, and margin improvement actions.
• Leadership & Cross‑Functional Collaboration: Lead and develop a team of commercial/contract professionals; act as senior commercial authority for Services; influence senior stakeholders across Sales, Operations, Finance, and Legal; provide data‑driven visibility to senior leadership on portfolio health, risk exposure, approvals, and value realization.

Qualifications

• Bachelor’s degree in Engineering, Operations, or Business.
• Experience operating in a global, contract‑based service model.
• Strong background in KPI design, operational analytics, and performance management systems.
• Experience scaling operations in a high‑growth or asset‑intensive environment.
• 10–15+ years of experience in service delivery or commercial leadership roles, with demonstrated expertise in regional or global operations.
• Demonstrated experience leading managers and influencing global, matrixed teams across regions and functions.

Salary Range

$209,100 – $300,900 (USD).