Services Business Partner

Hana Group; Pensacola (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

Hana Brands is seeking a Franchise Business Partner to collaborate directly with franchisees in the Pensacola area to drive sales growth and uphold quality standards. You will manage assortments, production targets, and calendar-event planning to boost store traffic and ensure compliance with food safety and Hana Brands program requirements.

The role requires 5–7 years in food-related roles or franchise operations, strong MS Office and analytics skills, and the ability to travel up to 75%

Qualifications

• 5-7 years of food-related experience and/or franchise operations business management.
• Knowledge of food quality control principles and food safety regulations.
• Ability to travel to locations in assigned area; up to 75% domestic travel.

Responsibilities

• Drive LFL/Comp sales growth with franchisees through assortments and planning ahead for calendar events to maximize foot traffic.
• Ensure franchisees comply with purchasing required raw materials per Hana Brands guidelines.
• Support grand opening efforts, site assessments, local permit support and competition analysis to ensure flawless openings.
• Foster strong retailer partner relationships and address concerns promptly.
• Ensure proper execution of company Food Safety Plan and GPM programs.
• Educate franchisees on quality procedures, sensory evaluation, and adherence to recipes.

Skills

Attention to detail

Business/Customer Focus

Relationship Building

Financial Acumen

Data Analytics

Planning & Priority Setting

Communication

Quality Control

Interpersonal Skills

Education

Bachelor's degree

Tools

MS Office Suite

Franchise management software

Job description

Job Description Description: The Franchise Business Partner will be responsible for working directly with Hana Brands Franchisees to help them successfully deliver consistent positive sales growth, build positive customer and retailer relationships, and ensure compliance to product quality, food safety, and/or Hana Brands program requirements.

Attention to detail, Business/Customer Focus and Relationship Building, Financial Acumen and Data /Analytics, Planning and Priority Setting, Communication, Quality Control, Interpersonal Skills

Drive LFL/ Comp sales growth with their franchisees through assortments, daily production targets and planning ahead for any calendar events to maximize foot traffic in each retailer

Ensure all franchisees are compliant with purchasing expected raw materials from Hana Brands while adhering to the spec guidelines in the production manuals

The franchisees are actively engaging with every customer that comes within 10 foot of the sushi display case and driving positive consumer feedback via Medallia

As we grow, this position will need to support all grand opening efforts, site assessments, local permit support, competition analysis and anything additional to ensure a flawless opening

Continuously fosters great retailer partner relationships with all retailers and ensure any concerns are corrected immediately

Assure proper execution of company Food Safety Plan and GPM programs

Support Daily, Weekly and/or Monthly Food Safety routine checks that include monitoring of production and SSOP, Pre & Post operation

Ongoing education to franchisees on quality procedures, to include sensory evaluation and adherence to product specifications / recipes

Maintaining fully stocked cases, sushi displays, cut fruit offerings, and in-store meal selections by 9:00 AM daily and replenished again by 5:00 PM.

5-7 years of food related experience and/or franchise operations business management; bachelor's degree is a

• Understanding of food quality control principles, food safety regulations, and food production processes
• ability to travel to locations in assigned area of responsibility; long distance traveling required, up to 75% domestic travel
• proficient in MS Office Suite, franchise business technology and adaptable to new technologies
• Proven ability to work independently, manage multiple priorities, and adapt to change in a fast-paced environment
• Ability to stand and walk for extended periods of time, including on retail floors, kiosk locations, or field environments.

Ability to lift, carry, push, or pull materials weighing up to 40 pounds, with or without reasonable accommodation.

Ability to bend, reach, squat, and use hands and arms to handle materials, tools, or equipment.

Ability to work in environments that may include temperature variations, noise, and production activity typical of food manufacturing or field operations.

Must maintain a valid driver's license and an acceptable driving record in accordance with company policy.

Ability to drive a motor vehicle for work-related purposes, including travel between sites, customer locations, or vendor facilities, sometimes for extended periods.

Ability to safely operate a vehicle in accordance with company policies and applicable laws.

Hana Brands is an Equal Opportunity Employer