ServiceNow Technical Lead - CMDB, ITOM & Upgrades

Rockwoods Inc

Salt Lake City (UT)

On-site

USD 120,000 - 150,000

Full time

14 days+
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Job summary

A consulting company is seeking an experienced ServiceNow Technical Lead in Salt Lake City, UT. This role involves close collaboration with clients and requires expertise in CMDB management and ServiceNow upgrades. The ideal candidate has over 8 years of experience, is adept at leading teams, and possesses strong communication skills. Responsibilities include managing project implementation, developing ServiceNow solutions, and ensuring compliance with standards. Competitive compensation and a W-2 working arrangement are offered.

Qualifications

  • 8+ years of hands-on experience in ServiceNow development, implementation, and administration.
  • Proven experience managing CMDB, Discovery, and Service Mapping.
  • Strong background in ServiceNow upgrades and platform maintenance.
  • Expertise in CMDB, ITSM, and ITOM (Discovery, Service Mapping) modules.

Responsibilities

  • Serve as primary onshore point of contact for the client.
  • Coordinate effectively with the offshore delivery team.
  • Lead ServiceNow upgrade activities, including testing, validation, and deployment.
  • Develop custom workflows, automation, and integrations based on business needs.

Skills

ServiceNow development
CMDB management
ITSM
ITOM
Communication skills
Leadership
Project execution
Stakeholder management

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

ServiceNow
REST/SOAP APIs
MID Server configurations

Job description

A consulting company is seeking an experienced ServiceNow Technical Lead in Salt Lake City, UT. This role involves close collaboration with clients and requires expertise in CMDB management and ServiceNow upgrades. The ideal candidate has over 8 years of experience, is adept at leading teams, and possesses strong communication skills. Responsibilities include managing project implementation, developing ServiceNow solutions, and ensuring compliance with standards. Competitive compensation and a W-2 working arrangement are offered.
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