ServiceNow Tech Consultant: Core Business Workflows

Pioneer Management Consulting; United States; Remote; USD 105,000 - 150,000; Full time

Job summary

Pioneer Management Consulting is seeking a ServiceNow Technical Consultant specializing in Core Business workflows. You will develop, configure, and optimize ServiceNow solutions across HRSD, Source-to-Pay, Legal Service Delivery, and Workplace Service Delivery, collaborating with clients to deliver scalable outcomes.

You bring at least 3 years of ServiceNow development, multiple deployments (including HRSD or related workflows), and certifications such as CSA and CAD.

Qualifications

• 2+ distinct ServiceNow deployments, including at least one in HRSD, Source-to-Pay, Legal Service Delivery, Workplace Service Delivery, or a related core business workflow (e.g., CSM).
• 3+ years of experience in ServiceNow development, configuration, or administration within a consulting or enterprise environment.
• Experience partnering with HR, procurement, legal, or shared-services stakeholders to translate business process requirements into platform solutions.
• Demonstrated experience with the Software Development Lifecycle (SDLC) and Agile delivery methodologies.
• Familiarity with ServiceNow’s NowCreate implementation framework preferred.
• Industry experience in Energy & Utilities, Healthcare, or Manufacturing is a plus.

Responsibilities

• Develop, configure, and customize ServiceNow applications across HRSD, Source-to-Pay, Legal Service Delivery, Workplace Service Delivery, and related core business workflows, including forms, workflows, portals, and automation scripts.
• Build and extend employee-facing experiences using Employee Center, Service Portal, and NowMobile.
• Configure HRSD capabilities such as HR case and knowledge management, lifecycle events, journeys, employee document management, and integrations with HRIS platforms.
• Implement Source-to-Pay and procurement workflows, including sourcing, supplier management, and ERP integrations.
• Integrate ServiceNow with enterprise systems such as HRIS, ERP, payroll, e-signature, and contract management platforms.
• Research and recommend optimal technical approaches to achieve outcomes in alignment with ServiceNow best practices.
• Conduct unit testing, assist with UAT, and ensure the delivery of high-quality, maintainable solutions.
• Troubleshoot and resolve technical issues during development and deployment phases.
• Stay current with ServiceNow platform updates, releases, and emerging capabilities.
• Collaborate closely with Solution Architects, Business Process Consultants, and Engagement Managers to align technical solutions with business goals.
• Contribute to continuous improvement of development standards, reusable components, and delivery methodologies.

Skills

ServiceNow CSA

ServiceNow CAD

CIS HRSD

JavaScript

REST/SOAP APIs

Flow Designer

IntegrationHub

Education

Bachelor's Degree

Job description

Pioneer Management Consulting is seeking a ServiceNow Technical Consultant specializing in Core Business workflows. You will develop, configure, and optimize ServiceNow solutions across HRSD, Source-to-Pay, Legal Service Delivery, and Workplace Service Delivery, collaborating with clients to deliver scalable outcomes.

You bring at least 3 years of ServiceNow development, multiple deployments (including HRSD or related workflows), and certifications such as CSA and CAD.