ServiceNow System Administrator- TS/SCI w/poly

GD Information Technology, Inc.; Chantilly (VA); On-site; USD 141,000 - 191,000; Full time

Benefits offered by this job

Growth

Support

Rewards

Community

Job summary

General Dynamics Information Technology, Inc. is seeking a ServiceNow Systems Administrator to advance operations in enterprise IT. You will implement RBAC/ABAC, build role-specific dashboards, and drive observability with structured logging, alerts tuning, and data quality controls.

US citizenship and TS/SCI w/poly are required, with 8+ years of related experience. Location: Chantilly, VA; on-site role with growth opportunities.

Qualifications

• 8+ years of related experience
• TS/SCI w/poly clearance
• US citizenship required

Responsibilities

• Implement Role-Based Access Controls (RBAC) and Attribute-Based Access Controls (ABAC) to restrict access and define permissions according to the user's role, attributes, and need to know.
• Incorporate observability best practices, including continuous tuning of alerts to reduce noise, data quality validation prior to ingestion, structured logging conventions, and adherence to security and governance policies.
• Design contextualized, role specific insight dashboards that tailor visualizations to operator, analyst, and leadership mission workflows for improved decision making.
• Conduct continuous capacity planning using telemetry trends, resource consumption analytics, forecasting models, and platform performance indicators.

Skills

Critical Systems

Dashboard Management

Data Quality Management

Education

Technical Training / Certification or Degree

Tools

ServiceNow

Job description

Type of Requisition

Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None

Job Family

IT Infrastructure and Operations

Job Qualifications

Skills: Critical Systems, Dashboard Management, Data Quality Management Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes

Job Description

ServiceNow System Administrator Advance how our customers operate while you advance your career. Join GDIT as a ServiceNow Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a ServiceNow System Administrator you will play a crucial role in performing the following tasks:

• Implement Role-Based Access Controls (RBAC) and Attribute-Based Access Controls (ABAC) to restrict access and define permissions according to the user's role, attributes, and need to know.
• Incorporate observability best practices, including continuous tuning of alerts to reduce noise, data quality validation prior to ingestion, structured logging conventions, and adherence to security and governance policies.
• Design contextualized, role specific insight dashboards that tailor visualizations to operator, analyst, and leadership mission workflows for improved decision making. These dashboards filter telemetry, alerts, traces, and operational indicators according to mission responsibility, supporting faster triage and targeted decision making.
• Conduct continuous capacity planning using telemetry trends, resource consumption analytics, forecasting models, and platform performance indicators. These insights support cost optimization via rightsizing, archival strategies, dashboard efficiency improvements, and data retention aligned with policy.

What you'll need to succeed

• Education: Technical Training, Certification(s) or Degree
• Experience: 8+ years of related experience
• TS/SCI w/poly clearance
• US citizenship required

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

The likely salary range for this position is $140,821 - $190,523.

This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Weekly Hours

Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Chantilly Additional Work Locations:

Benefits Package

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity

Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.