ServiceNow Solutions Architect

TEK Inspirations LLC; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a skilled ServiceNow Solutions Architect to lead the customization and rollout of innovative applications. With a focus on ITIL/ITSM practices, this role involves collaborating with experts to design solutions for global telecom operators. If you have a passion for integrating cutting-edge technology and a proven track record in ServiceNow, this is the perfect opportunity to make a significant impact in a dynamic environment. Join a forward-thinking team that values expertise and innovation in delivering top-notch solutions.

Qualifications

• 11+ years in IT with 7+ years in ITIL/ITSM and ServiceNow.
• Experience in solution design for telecom platforms.

Responsibilities

• Customize and rollout ServiceNow applications and modules.
• Collaborate with other consultants for solution development.

Skills

ITIL/ITSM

CSM

FSM

GRC

ITOM

AI/ML

Integration Hub

Agile Methodologies

Business Rules

Script Includes

UI Actions

Scheduled Jobs

Education

Bachelor’s degree or foreign equivalent

Three years of progressive experience

Tools

ServiceNow

JIRA

Confluence

Job description

Position: ServiceNow Solutions Architect

Duration: 12 Months

Visa: USC GC only

Job Description:

Qualifications

• Education: Bachelor’s degree or foreign equivalent from an accredited institution. Alternatively, three years of progressive experience in the specialty in lieu of each year of education.
• Experience: At least 11 years in Information Technology, with at least 7 years of experience in ITIL/ITSM, CSM, FSM, GRC, ITOM, AI/ML, and Integration Hub.

Preferred Qualifications

• ServiceNow Expertise: Fundamental understanding of ServiceNow modules and integration hub, with hands-on experience in ServiceNow integrations (OOTB and custom) with third-party applications.
• Customization and Rollout: Customize ServiceNow applications, facilitate the rollout of new applications and modules, and configure Application UI and Workflow.
• Solution Design: Experience in solution design for Service Assurance platforms in global telecom operators.
• Telecom Domain: Exposure to the telecom domain is desirable.
• Collaboration: Collaborate effectively with other ServiceNow consultants to develop solutions, handle updates and configuration changes, and ensure compliance with best practices.
• Technical Skills: Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, and all scripted aspects of the ServiceNow system.
• Management Skills: Business, IT Stakeholders, and Vendor Management skills.
• Agile Methodologies: Good experience in Agile methodologies (Scrum, User Story, Sprint model), JIRA, and Confluence tools.

Additional Information

Thanks and Regards,

Technical Recruiter

TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035

E: [e-mail]