ServiceNow Solutions Architect

Quantum Technologies. LLC; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

A tech services firm based in Atlanta is seeking a ServiceNow Technical Architect to lead the architectural design and roadmap for the ServiceNow platform. This role involves translating business requirements into scalable solutions, overseeing configuration and deployment, and serving as the primary technical liaison for all integrations. The ideal candidate should have experience with various ServiceNow modules and a solid understanding of platform governance and standards. Competitive package offered with opportunities for growth.

Qualifications

• Experience with ServiceNow platform and various modules.
• Strong understanding of technical solutions and enterprise standards.
• Ability to oversee configurations and customizations.

Responsibilities

• Lead architectural design and roadmap for the ServiceNow platform.
• Translate business requirements into scalable technical solutions.
• Serve as primary technical liaison for ServiceNow architecture.

Job description

• Lead the architectural design and roadmap for the ServiceNow platform-including ITSM, ITOM, HRSD, SecOps, CMDB, and other modules.
• Translate business requirements into scalable and secure technical solutions aligned with enterprise standards.
• Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy.
• Establish and enforce platform governance, development standards, and best practices.
• Oversee the configuration, customization, and deployment of ServiceNow applications.
• Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines.
• Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives.
• Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks.
• Conduct platform performance reviews and ensure system reliability, scalability, and security.
• Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators.
• Stay updated on ServiceNow releases, new capabilities, and emerging platform best practices.

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract