ServiceNow Software Designer 3 (TS/SCI Clearance with CI Polygraph Required)

J&T Business Consulting; Town of Springfield (WI); On-site; USD 129,000 - 145,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Basic Life & Disability Insurance

PTO and Holidays

401(k) Retirement Plan with Company  –

Tuition & Professional Development Re

Job summary

J&T Business Consulting seeks a ServiceNow Software Designer 3 with TS/SCI clearance and CI polygraph for on-site work in a secure facility. You will lead a team integrating ServiceNow across Linux/Windows,deploy automation, and ensure secure, compliant operations.

You'll guide SDLC‑driven development, collaborate with PMs and leads, and drive performance optimization while mentoring junior staff in a demanding government environment.

Qualifications

• Must meet one of the education/experience combinations listed.
• DoD Baseline Certification: IAT Level 2 requirements (e.g., CompTIA Security+).
• ServiceNow Certification: CSA plus at least one additional Advanced/Mainline Certification.
• Proven experience integrating ServiceNow with external enterprise systems (Java, Python, Perl, PowerShell).
• Cross‑Platform knowledge across Windows, Linux, and enterprise networking hardware.

Responsibilities

• Oversee and guide team in development, deployment, and integration of the ServiceNow suite on Linux and Windows.
• Lead engineering with Agile, Scrum, and SDLC methodologies to coordinate and deliver projects.
• Coordinate with Project Managers and Technical Leads to communicate progress and risks.
• Direct system performance analysis, tuning, and optimization across the environment.
• Direct complex integration efforts between ServiceNow and external systems and tools.
• Mentor team in testing, validation, and verification best practices.
• Produce well-engineered, deployable packages for production handoff.

Skills

Java

Python

PowerShell

Perl

ServiceNow integration

SDLC

Agile/Scrum

Linux

Windows

Networking hardware

Education

Doctorate + 8 years

Master’s Degree + 10 years

Bachelor’s Degree + 12 years

Associate’s Degree + 14 years

High School Diploma / GED + 16 years

Tools

DoD Baseline Certification (IAT Level 2)

ServiceNow CSA

Advanced/Mainline ServiceNow Certification

Job description

ServiceNow Software Designer 3 (TS/SCI Clearance with CI Polygraph Required)

Springfield, United States | Posted on 11/02/2026

The Software Designer will serve as a subject matter expert in network management systems (NMS), operating systems, commercial and custom software, and full enterprise integration of toolsets and servers. This position requires 100% on-site presence (5 days per week) in a secure facility environment.

Key Responsibilities

Oversee and guide team members in the development, administration, deployment, and integration of the enterprise ServiceNow suite on Linux (RHEL) and Windows operating systems, while collaborating with database developers on schema and data requirements.

Lead the engineering team using Agile, Scrum, and Systems Development Life Cycle (SDLC) methodologies to coordinate, track, and deliver projects efficiently while fostering accountability and continuous improvement.

Coordinate closely with Project Managers and Technical Leads to ensure clear, proactive communication of team progress, technical risks, and project challenges.

Direct system performance analysis, tuning, and optimization across the environment.

System Integration & Automation

Direct complex integration efforts between ServiceNow, network services orchestrators (e. g., Cisco NSO), commercial off-the-shelf (COTS) software, and other enterprise tools.

Guide the automation and orchestration of platform deployment activities using modern infrastructure and scripting tools (Ansible, Python, Terraform, PowerShell), mentoring the team in testing, validation, and verification best practices.

Oversee the delivery of well-engineered, deployable packages to enable seamless transition to production environments with minimal manual intervention.

Security, Compliance & Sustainment

Lead team efforts in system hardening and security compliance, directly supporting Risk Management Framework (RMF) Authorization and Accreditation (A&A) efforts to ensure all engineered solutions satisfy strict government security baseline standards.

Ensure full compliance with Department of Defense (DoD) 8140. 03 / 8570 Information Assurance Technical (IAT) Level 2 requirements.

Monitor system and application availability/performance, proactively managing the troubleshooting, diagnosis, and resolution of complex system issues while overseeing Root Cause Analysis (RCA).

Documentation & Knowledge Transfer

Oversee the creation and maintenance of comprehensive technical documentation, ensuring accuracy and completeness for operations teams, and providing operational handoff training as required.

Required Qualifications & Experience

Experience & Education

Must meet one of the following combinations of education and progressive experience:

Doctorate + 8 years of experience

Master’s Degree + 10 years of experience

Bachelor’s Degree + 12 years of experience

Associate’s Degree + 14 years of experience

High School Diploma / GED + 16 years of experience

Technical & Platform Certifications

DoD Baseline Certification: Must meet IAT Level 2 requirements (e. g., CompTIA Security+).

ServiceNow Certifications:

Certified System Administrator (CSA)

At least one (1) additional Advanced/Mainline ServiceNow Certification.

Core Technical Skills

Integrations & Scripting: Proven experience integrating ServiceNow with external enterprise systems using languages such as Java, Python, Perl, or PowerShell.

Cross-Platform Knowledge: Strong technical background across heterogeneous environments including Windows, Linux, and enterprise networking hardware (Cisco, Juniper, etc. ).

Database & SQL: Solid understanding of relational database management systems (RDBMS) and SQL to collaborate with DBAs on schema design, custom indexing, data archiving, and platform performance tuning.

Automation & CI/CD: Demonstrated experience automating platform deployments, configuration management, and automated testing/validation frameworks.

Methodologies: Hands-on experience working across concept, design, engineering, production, and sustainment phases using Agile, Scrum, or SDLC.

Security Clearance

Active TS/SCI Security Clearance with CI Polygraph is strictly required.

Desired Skills & Competencies

Networking Certification/Background: CompTIA Network+ or equivalent network engineering background is highly desired.

Leadership & Autonomy: Proven ability to work independently with minimal supervision, process customer trouble tickets, solve complex technical problems, and mentor junior team members.

Adaptability & Communication: Exceptional organizational, critical thinking, and communication skills (verbal and written) with an ability to thrive in a high-tempo, dynamic operational environment.

Position Type: Full-Time (On-site 5 days/week)

Estimated Compensation Range: $129, 000 - $145, 000 annually (commensurate with experience and skills)

Health, Dental, and Vision Insurance

Basic Life & Disability Insurance

Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave

401(k) Retirement Plan with Company Match

Tuition & Professional Development Reimbursement