ServiceNow Software Designer 3 (TS/SCI Clearance with CI Polygraph Required)

J&T Business Consulting; Town of Springfield (WI); Vor Ort; USD 129.000 - 145.000; Vollzeit

Benefits dieser Stelle

Health, Dental, and Vision Insurance

401(k) Retirement Plan with Company M

Paid Time Off (PTO) and Holidays

Paid Parental Leave

Tuition & Professional Development Re‑

Zusammenfassung

J&T Business Consulting seeks a ServiceNow Software Designer 3 for a 100% on-site role in Springfield, United States. The candidate will lead the enterprise ServiceNow suite across Linux and Windows, mentor staff, and drive automation, SDLC, and complex integrations with tools like Cisco NSO.

Must hold TS/SCI with CI Polygraph; DoD IAT Level 2 compliance is required. The role emphasizes on-site delivery, collaboration with PMs, and secure production readiness.

Qualifikationen

• Must meet DoD IAT Level 2 requirements (e.g. CompTIA Security+).
• Active TS/SCI Security Clearance with CI Polygraph.
• Experience integrating ServiceNow with external enterprise systems using Java, Python, Perl, or PowerShell.
• Strong background across Windows, Linux, and enterprise networking hardware.
• Agile, Scrum, or SDLC methodologies experience.
• Excellent communication and leadership abilities.

Aufgaben

• Oversee and guide the enterprise ServiceNow suite on Linux and Windows.
• Lead Agile/Scrum SDLC-driven engineering teams.
• Coordinate with Project Managers and Technical Leads on progress and risks.
• Direct system performance analysis, tuning, and optimization.
• Direct complex integration between ServiceNow, Cisco NSO, and other tools.
• Mentor the team in testing, validation, and verification best practices.
• Ensure deployable packages and smooth production handoffs.
• Maintain comprehensive technical documentation and knowledge transfer.

Kenntnisse

Integrations & Scripting

Cross-Platform Knowledge

Database & SQL

Automation & CI/CD

Agile / SDLC

Ausbildung

Bachelor’s Degree + 12 years of experience

Master’s Degree + 10 years of experience

Doctorate + 8 years of experience

Associate’s Degree + 14 years of experience

High School Diploma / GED + 16 years of experience

Tools

DoD Baseline Certification

CSA (ServiceNow)

Advanced ServiceNow Certification

Ansible

Python

Terraform

PowerShell

Cisco NSO

Jobbeschreibung

ServiceNow Software Designer 3 (TS/SCI Clearance with CI Polygraph Required)

Springfield, United States | Posted on 10/27/2026

The Software Designer will serve as a subject matter expert in network management systems (NMS), operating systems, commercial and custom software, and full enterprise integration of toolsets and servers. This position requires 100% on-site presence (5 days per week) in a secure facility environment.

Key Responsibilities

• Oversee and guide team members in the development, administration, deployment, and integration of the enterprise ServiceNow suite on Linux (RHEL) and Windows operating systems, while collaborating with database developers on schema and data requirements.
• Lead the engineering team using Agile, Scrum, and Systems Development Life Cycle (SDLC) methodologies to coordinate, track, and deliver projects efficiently while fostering accountability and continuous improvement.
• Coordinate closely with Project Managers and Technical Leads to ensure clear, proactive communication of team progress, technical risks, and project challenges.
• Direct system performance analysis, tuning, and optimization across the environment.

System Integration & Automation

• Direct complex integration efforts between ServiceNow, network services orchestrators (e. g., Cisco NSO), commercial off-the-shelf (COTS) software, and other enterprise tools.
• Guide the automation and orchestration of platform deployment activities using modern infrastructure and scripting tools (Ansible, Python, Terraform, PowerShell), mentoring the team in testing, validation, and verification best practices.
• Oversee the delivery of well-engineered, deployable packages to enable seamless transition to production environments with minimal manual intervention.

Security, Compliance & Sustainment

• Lead team efforts in system hardening and security compliance, directly supporting Risk Management Framework (RMF) Authorization and Accreditation (A&A) efforts to ensure all engineered solutions satisfy strict government security baseline standards.
• Ensure full compliance with Department of Defense (DoD) 8140. 03 / 8570 Information Assurance Technical (IAT) Level 2 requirements.
• Monitor system and application availability/performance, proactively managing the troubleshooting, diagnosis, and resolution of complex system issues while overseeing Root Cause Analysis (RCA).

Documentation & Knowledge Transfer

• Oversee the creation and maintenance of comprehensive technical documentation, ensuring accuracy and completeness for operations teams, and providing operational handoff training as required.

Required Qualifications & Experience

Experience & Education

• Must meet one of the following combinations of education and progressive experience:
• Doctorate + 8 years of experience
• Master’s Degree + 10 years of experience
• Bachelor’s Degree + 12 years of experience
• Associate’s Degree + 14 years of experience
• High School Diploma / GED + 16 years of experience

Technical & Platform Certifications

• DoD Baseline Certification: Must meet IAT Level 2 requirements (e. g., CompTIA Security+).
• ServiceNow Certifications:
• Certified System Administrator (CSA)
• At least one (1) additional Advanced/Mainline ServiceNow Certification.

Core Technical Skills

• Integrations & Scripting: Proven experience integrating ServiceNow with external enterprise systems using languages such as Java, Python, Perl, or PowerShell.
• Cross-Platform Knowledge: Strong technical background across heterogeneous environments including Windows, Linux, and enterprise networking hardware (Cisco, Juniper, etc. ).
• Database & SQL: Solid understanding of relational database management systems (RDBMS) and SQL to collaborate with DBAs on schema design, custom indexing, data archiving, and platform performance tuning.
• Automation & CI/CD: Demonstrated experience automating platform deployments, configuration management, and automated testing/validation frameworks.
• Methodologies: Hands‑on experience working across concept, design, engineering, production, and sustainment phases using Agile, Scrum, or SDLC.

Security Clearance

• Active TS/SCI Security Clearance with CI Polygraph is strictly required.

Desired Skills & Competencies

• Networking Certification/Background: CompTIA Network+ or equivalent network engineering background is highly desired.
• Leadership & Autonomy: Proven ability to work independently with minimal supervision, process customer trouble tickets, solve complex technical problems, and mentor junior team members.
• Adaptability & Communication: Exceptional organizational, critical thinking, and communication skills (verbal and written) with an ability to thrive in a high-tempo, dynamic operational environment.

Position Type

Full-Time (On-site 5 days/week)

Estimated Compensation Range

$129, 000 - $145, 000 annually (commensurate with experience and skills)

Benefits

• Health, Dental, and Vision Insurance
• Basic Life & Disability Insurance
• Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave
• 401(k) Retirement Plan with Company Match
• Tuition & Professional Development Reimbursement