ServiceNow (SNOW) Developer

Aurex; Chantilly (VA); Remote; USD 148,000 - 195,000; Full time

Job summary

Aurex in Chantilly, VA seeks a Senior ServiceNow Developer to design, develop, and implement complex ServiceNow solutions across ITSM, ITOM, HRSD, and CSM. This role will translate business needs into scalable technical designs while maintaining platform health and security.

You will mentor junior developers, drive secure integrations with REST/SOAP, and collaborate in an Agile environment to deliver high-quality ServiceNow applications.

Qualifications

• Bachelor's degree or equivalent experience.
• 5–10 years of hands-on ServiceNow development, configuration, and administration.
• Strong REST and SOAP integrations experience.
• Experience across ITSM, ITOM, HRSD, and CSM modules.
• Agile/Scrum experience with sprint-based delivery.
• Strong debugging, performance optimization, and communication skills.
• Active TS clearance eligibility.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and enhance Service Portals using web technologies.
• Translate requirements into scalable designs and implementation plans.
• Troubleshoot complex issues and optimize performance.
• Architect and implement secure integrations with external systems.
• Mentor junior developers and drive best practices.

Skills

ServiceNow development

REST API

SOAP API

Agile/Scrum

Mentorship

Troubleshooting

Security & compliance

Education

Bachelor's degree in IT/CS or related field

Tools

ServiceNow Application Repository

CI/CD pipelines

Integration Hub

ATF

Job description

Senior ServiceNow Developer
Chantilly, VA

Who We Are

Aurex is a mission-focused aerospace and defense company building the next frontier of deterrence. From hypersonics and missile defense to hardened networks and orbital systems, we design, test, and deliver the platforms that turn unproven ideas into battlefield-ready capability.

Born in Huntsville and built for speed, Aurex brings together aerospace veterans, combat-tested operators, and forward-leaning technologists to solve problems that matter-fast. We move from whiteboard to warfighter with precision, clarity, and zero tolerance for fluff.

Job Summary

Aurex is seeking an experienced Senior ServiceNow Developer to design, develop, and implement complex technical solutions across the ServiceNow platform. This position will serve as a primary technical subject matter expert, translating business and functional requirements into scalable, efficient, and secure workflows, applications, and integrations.

The Senior ServiceNow Developer will play a key role in maintaining the overall health and architectural integrity of the platform while establishing development best practices, managing advanced integrations, and mentoring junior developers and administrators. This role will work within an Agile environment and collaborate with technical and business stakeholders to deliver secure, high-quality ServiceNow solutions.

Key Responsibilities

Technical Solution Design & Advanced Development

• Design, develop, configure, and customize ServiceNow applications and modules, including ITSM, ITOM, HRSD, and CSM.
• Develop and enhance Service Portals using HTML, CSS, AngularJS, and Bootstrap.
• Translate business concepts and functional requirements into scalable technical designs and implementation plans.
• Troubleshoot complex platform and application issues, perform root-cause analysis, and implement performance optimizations.
• Architect and implement secure integrations between ServiceNow and external systems using REST, SOAP, JSON, XML, and Integration Hub.
• Maintain data integrity and appropriate data mapping across integrations while optimizing system performance.
• Identify opportunities to reduce technical debt and improve platform scalability and maintainability.
• Assist in defining and maintaining the long-term technical and architectural roadmap for the ServiceNow platform.

Code Quality & Mentorship

• Conduct code reviews for peer and junior developers to ensure adherence to ServiceNow development best practices, security requirements, and internal standards.
• Establish and reinforce coding standards and development best practices across the platform.
• Mentor junior developers and administrators, promoting continuous technical development and high-quality delivery.
• Serve as a technical escalation point for complex ServiceNow development and integration challenges.

Change Governance & Deployment

• Participate in the Configuration Control Board (CCB) as a technical Subject Matter Expert to assess the feasibility, risk, and technical impact of proposed changes.
• Manage complex deployments using Update Sets, CI/CD pipelines, and the ServiceNow Application Repository.
• Support controlled promotion of changes from development and test environments through Production.
• Ensure development activities comply with established change governance, security, compliance, and architectural standards.

Technical Documentation & Enablement

• Develop and maintain comprehensive technical documentation, including architectural diagrams, Technical Design Documents (TDDs), and system configuration documentation.
• Develop and maintain Standard Operating Procedures (SOPs) for deployments, coding standards, and platform maintenance.
• Clearly communicate technical designs, platform capabilities, risks, and recommendations to both technical and non-technical stakeholders.

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
• 5-10 years of hands-on experience with ServiceNow development, configuration, and administration.
• Strong experience designing, building, and managing complex REST and SOAP API integrations.
• Experience developing and supporting solutions across ServiceNow applications and modules.
• Solid understanding of Agile/Scrum methodologies with experience working in sprint-based development and delivery environments.
• Strong troubleshooting, root-cause analysis, and performance optimization skills.
• Excellent problem-solving skills with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to mentor and provide technical guidance to junior developers and administrators.
• Active Top Secret clearance with SCI eligibility.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist (CIS) certification in one or more relevant modules, such as ITSM, ITOM, or HRSD.
• Experience with the ServiceNow Automated Test Framework (ATF) and automated testing pipelines.
• Familiarity with ITIL processes and a strong foundational understanding of IT Service Management principles.
• ITIL v4 certification.
• Familiarity with DoD Special Access Programs (SAPs).

Core Competencies

• Advanced ServiceNow platform development and scripting
• Complex systems integration and API management
• Technical architecture and solution design
• Code quality and development best practices
• Mentorship and peer development
• Agile development and delivery
• Root-cause analysis and performance tuning
• Change governance and deployment management
• Technical documentation
• Clear technical and stakeholder communication

How You Will Be Rewarded

The salary range for this role is $148,000 - $195,000 annually. We offer a comprehensive total rewards approach to compensation, providing incentives and benefits that extend far beyond the base salary. Compensation is determined by the candidate’s work experience, education, training, and relevant skills. We offer a competitive benefits package designed to support our employees' health, well-being, and professional growth.

Job Location

Chantilly, VA

Aurex is an Equal Opportunity Employer. It prohibits discrimination, retaliation, or any type of harassment on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, citizenship, immigration status, or any other legally protected status in employment, including in hiring, firing, and recruiting decisions. All applicants must be authorized to work lawfully in the United States for positions at Aurex. There may be limited circumstances in which a law, regulation, executive order, or government contract would require certain citizenship; only in those limited circumstances would Aurex require certain citizenship status to comply with the relevant law, regulation, executive order, or government contract applicable to that position. For all other positions, Aurex does not consider an applicant’s citizenship but only requires that the applicant be authorized to work lawfully in the United States. If a position is one that falls under export control laws and regulations requiring authorization from the U.S. government to access export-controlled items, any hiring is contingent on the applicant passing the export compliance assessment, which is separate from the I-9 process, for that specific position. A background check will be required prior to any hire.

Elevate your career by joining the Aurex Platform, a leader in aerospace innovation!