ServiceNow Scoped / Custom Application Developer

Futran Solutions; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Futran Solutions in Atlanta, GA seeks an experienced ServiceNow Scoped / Custom Application Developer to design, develop, and maintain scalable enterprise solutions on the ServiceNow platform. The role focuses on building custom applications and troubleshooting complex issues across multiple modules, with collaboration from AWS-hosted environments.

The ideal candidate has hands-on experience with scoped and custom apps, CAD certification, strong scripting, and a solid eye for secure,

Qualifications

• 2+ years of hands-on experience developing Scoped and Custom Applications.
• Strong ServiceNow scripting, integrations, and platform customization.
• Experience with Incident, Change, Service Catalog, Flow Designer, Knowledge, Workspace, Platform Analytics, Virtual Agent.
• Experience with code reviews, secure and maintainable design.
• Ability to use AI tools to improve productivity and code quality.

Responsibilities

• Design, develop, and maintain scalable ServiceNow applications.
• Troubleshoot complex issues across multiple ServiceNow modules.
• Collaborate with ServiceNow engineering teams, supporting AWS-hosted solutions.
• Maintain secure, maintainable architecture and code quality.

Skills

ServiceNow CAD

Scoped & Custom Apps

Scripting & Integrations

Code Quality & Dev Standards

AI-assisted development tools

Python

AWS

Education

Bachelor's Degree in Computer Science

Tools

GitHub Copilot

ServiceNow AI capabilities

Amazon Q

GenAI-powered tools

Job description

Position: ServiceNow Scoped / Custom Application Developer

Location: Atlanta, GA (Onsite)

Position Overview

We are seeking an experienced ServiceNow Scoped / Custom Application Developer to design, develop, and maintain scalable enterprise solutions on the ServiceNow platform. The ideal candidate will have strong platform development expertise, hands-on experience building custom applications, and the ability to troubleshoot complex issues across multiple ServiceNow modules. This role will work closely with ServiceNow engineering teams supporting enterprise solutions hosted primarily on AWS.

Must-Have Skills

• ServiceNow Custom Application Development
• ServiceNow Certified Application Developer (CAD).
• 2+ years of hands-on experience developing and implementing Scoped and Custom Applications.
• Strong knowledge of ServiceNow scripting, integrations, platform customization, and development best practices.
• ServiceNow Platform Expertise
  • Experience with Incident Management, Change Management, Service Catalog, Flow Designer, Knowledge Management, Workspace, Platform Analytics/Data Visualization, and Virtual Agent.
  • Ability to troubleshoot complex issues across both familiar and unfamiliar ServiceNow platform areas.
  • Strong understanding of scalable, secure, and maintainable application design.
• Code Quality & Development Standards
  • Experience conducting code reviews.
  • Strong focus on performance, security, maintainability, and reducing technical debt.
  • Demonstrates responsible development practices and long-term solution sustainability.
  • Hands-on experience leveraging tools such as GitHub Copilot, ServiceNow AI capabilities, Amazon Q, or other GenAI-based development assistants.
  • Comfortable using AI tools to improve development productivity and code quality.
  • Working experience with Python and AWS environments.
  • Ability to support cloud-hosted enterprise applications.

Preferred Qualifications

• Bachelor's Degree in Computer Science or equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience collaborating with cross-functional business and technical teams.

Interview Insights (Important Screening Points)

Focus Areas During Screening

• Strong hands-on ServiceNow development experience, not just administration.
• Experience building Scoped Applications and Custom Applications from scratch.
• Deep understanding of
  • Flow Designer
  • Service Catalog
  • Workspace
  • Platform Analytics
  • Virtual Agent
  • Integrations & Scripting
• Ability to explain previous implementations with architecture and development approach.
• Strong troubleshooting mindset and experience resolving complex ServiceNow issues.
• Experience using AI-powered development tools in day-to-day development activities.
• Practical knowledge of AWS and Python.