ServiceNow Developer

Smart IT Frame LLC; Georgia; On-site; USD 110,000 - 150,000; Full time

Job summary

Smart IT Frame LLC is hiring a ServiceNow Scoped / Custom Application Developer for a primarily onsite role in Atlanta, GA. The candidate should have 7+ years of hands-on experience with ServiceNow development, including scoped/custom app development, scripting, integrations, and platform customization.

Responsibilities include partnering with cross-functional teams, ensuring code quality, and leveraging AI-assisted tools to improve productivity and maintainability of enterprise applications.

Qualifications

• 7+ years of experience in ServiceNow development and implementing Scoped/Custom Applications.
• Strong knowledge of ServiceNow scripting, integrations, platform customization, and development best practices.
• Experience with Incident/Change Management, Service Catalog, Flow Designer, Knowledge Management, Workspace, Analytics/Visualization, and Virtual Agent.
• Ability to troubleshoot complex issues across ServiceNow domains and design scalable, secure, maintainable apps.
• Hands-on with AI-assisted development tools (e.g., GitHub Copilot, ServiceNow AI capabilities, Amazon Q).
• Comfortable using AI tools to improve productivity and code quality; proficient in Python and AWS; able to support cloud-hosted enterprise apps.
• Strong communication and stakeholder management; ability to collaborate with cross‑functional teams.

Skills

ServiceNow CAD

Scoped/Custom Apps

Scripting & Integrations

Platform customization

Code quality & reviews

AI-assisted development

Python

AWS

Education

Bachelor's degree in CS or equivalent

Tools

Incident Management

Change Management

Service Catalog

Flow Designer

Knowledge Management

Workspace

Platform Analytics

Virtual Agent

GitHub Copilot

ServiceNow AI capabilities

Amazon Q

Python

AWS

Job description

Role: ServiceNow Scoped / Custom Application Developer

Location: Atlanta, GA (5Days Onsite)

Experience: 7 + Years

Must-Have Skills

ServiceNow Custom Application Development

• ServiceNow Certified Application Developer (CAD).
• 2+ years of hands-on experience developing and implementing Scoped and Custom Applications.
• Strong knowledge of ServiceNow scripting, integrations, platform customization, and development best practices.

ServiceNow Platform Expertise

• Experience with Incident Management, Change Management, Service Catalog, Flow Designer, Knowledge Management, Workspace, Platform Analytics/Data Visualization, and Virtual Agent.
• Ability to troubleshoot complex issues across both familiar and unfamiliar ServiceNow platform areas.
• Strong understanding of scalable, secure, and maintainable application design.

Code Quality & Development Standards

• Experience conducting code reviews.
• Strong focus on performance, security, maintainability, and reducing technical debt.
• Demonstrates responsible development practices and long-term solution sustainability.
• Hands-on experience leveraging tools such as GitHub Copilot, ServiceNow AI capabilities, Amazon Q, or other GenAI-based development assistants.
• Comfortable using AI tools to improve development productivity and code quality.
• Working experience with Python and AWS environments.
• Ability to support cloud-hosted enterprise applications.

Preferred Qualifications

• Bachelor's degree in computer science or equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience collaborating with cross-functional business and technical teams.