ServiceNow Portal Developer | Build NextGen Customer Portals

ManpowerGroup Global, Inc.; Austin (TX); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with match

Weekly pay

Job summary

ManpowerGroup is seeking a ServiceNow Portal Developer to join our client’s IT support and development team in Austin, TX. You will create and optimize ServiceNow Portal pages, widgets and workflows, delivering a modern, user-friendly experience for customers.

You will collaborate with the Service Catalog Manager, ensure cross‑browser compatibility and mobile responsiveness, and contribute to updates, scheduled jobs and business rules within ServiceNow.

Qualifications

• Undergraduate degree in a related field.
• Expertise in HTML, CSS, and JavaScript.
• Strong UI design skills for user-friendly interfaces.
• Familiarity with ITIL Foundations and ITSM ticketing systems.
• Experience with ServiceNow properties, update sets, and workflows.

Responsibilities

• Create and enhance ServiceNow Portal pages and widgets.
• Optimize Portal search with advanced tags and filters.
• Collaborate with the Service Catalog Manager to improve portal usability.
• Support development and maintenance of workflows, scheduled jobs, and business rules.
• Ensure cross-browser compatibility and mobile responsiveness.

Skills

HTML

CSS

JavaScript

UI design

Education

Undergraduate degree in a related field

Tools

ServiceNow

Update sets

Workflows

Business rules

ITSM

Job description

ManpowerGroup is seeking a ServiceNow Portal Developer to join our client’s IT support and development team in Austin, TX. You will create and optimize ServiceNow Portal pages, widgets and workflows, delivering a modern, user-friendly experience for customers.

You will collaborate with the Service Catalog Manager, ensure cross‑browser compatibility and mobile responsiveness, and contribute to updates, scheduled jobs and business rules within ServiceNow.