ServiceNow Platform Engineer

Huntington; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

Huntington is seeking a ServiceNow Platform Engineer to provide expert technical support and platform development across multiple Huntington corporate offices. The role involves analyzing user specifications, designing solutions, and maintaining high platform stability, security, and reporting capabilities.

Ideal candidates have a Bachelor's degree or equivalent experience and at least 5 years in application development with ITSM and ServiceNow.

Qualifications

• Bachelor's Degree or 4+ additional years of equivalent experience.
• 5+ yrs of experience in application development plan, ITSM and Service Now

Responsibilities

• Manage and resolve issues against ServiceNow applications.
• Advise internal teams regarding process and technology inefficiencies within the platform.
• Perform routine maintenance including performance monitoring and error remediation.
• Maintain and improve stability of the platform and incorporate best practices.
• Manage Instance Security, User/Group access, roles and ACLs.
• Provide training and knowledge across the platform to internal teams and partners.
• Develop reporting strategy and maintenance plan for platform-wide reporting.
• Demonstrate strong knowledge of object-oriented programming (OOP).

Skills

ServiceNow Platform

ITSM

REST APIs

JSON

OOP

Education

Bachelor's Degree

Tools

Web Services

ACLs

Job description

ServiceNow Platform EngineerSkip to main content#ServiceNow Platform Engineer page is loaded## ServiceNow Platform EngineerApplyremote type: Officelocations: Columbus, OH: Detroit, MI: Charlotte, NC: Dallas, TX: Atlanta, GAtime type: Full timeposted on: Posted Todayjob requisition id: R0072828# **Description****This position is an onsite position and is available to be filled at any Huntington Corporate office location** (see location options on posting)* Atlanta, GA* Charlotte, NC* Dallas, TX* Houston, TX* Detroit, MI* Birmingham, AL* Other Corporate Locations Available**Summary:**The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters. Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects.**Responsibilities:*** Manage and resolve issues against ServiceNow applications* Advise internal teams and lines of business regarding process and technology inefficiencies within the platform* Perform routine maintenance to include performance monitoring and error identification/ remediation* Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform* Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform* Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs)* Provide training and knowledge across the platform to our internal team and external business partners* Develop reporting strategy and maintenance plan for platform wide reporting* Strong knowledge and experience with object-oriented programming (OOP)**Basic Qualifications:*** Bachelor's Degree or 4+ additional years of equivalent experience.* 5+ yrs of experience in application development plan, ITSM and Service Now**Preferred Qualifications:*** Configuration and modification of the ServiceNow platform in the following areas IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), IT Business Management (ITBM), and IT Operations Management (ITOM)* Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences* Knowledge and Experience working with Web Services, REST, JSONv2**Exempt Status: (Yes** = not eligible for overtime pay) (**No** = eligible for overtime pay)Yes**Workplace Type:**OfficeOur Approach to **Office** Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.**Note to Agency Recruiters:**Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.### About Us*Welcome to Huntington!*At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better.And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact.Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking.Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout*We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to* *[e-mail]*