ServiceNow Platform Architect

Bright Vision Technologies; Fishers (IN); Remote; USD 100,000 - 150,000; Full time

Job summary

Bright Vision Technologies is seeking a ServiceNow Platform Architect to lead design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and GRC.

The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integrations, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities.

Qualifications

• 8+ years of ServiceNow experience including architecture or technical leadership.
• Expertise across ITSM, ITOM, HRSD, CSM, SecOps, and GRC modules.
• Strong knowledge of CMDB, Discovery, and Service Mapping.
• Experience with IntegrationHub, REST APIs, and enterprise integrations.
• ServiceNow CTA, CIS, or CSA certification.

Responsibilities

• Design and oversee ServiceNow architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC.
• Lead architecture reviews, platform governance, and release management.
• Define CMDB strategy, Discovery, and data quality standards.
• Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs.
• Implement platform security, ACLs, and role-based access controls.
• Drive platform performance, scalability, upgrades, and health.
• Establish workflow standards and minimize unnecessary customizations.
• Collaborate with stakeholders to deliver scalable solutions.

Skills

ServiceNow architecture

Platform governance

CMDB & Discovery

REST/SOAP APIs

Security & ACLs

Data integration

Workflow / Flow Designer

Mentoring / leadership

Education

Bachelor's or Master's degree in CS/IS

Tools

IntegrationHub

MID Servers

ServiceNow scripting

Now Assist

CSA/CTA certification

Job description

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title: ServiceNow Platform Architect

Location: 100% Remote (U.S.)

Position Type: Full-time, Direct W2

Salary Range: $100,000–$150,000 Annually

Experience Required: 6+ years

Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

Job Summary We are seeking a ServiceNow Platform Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities.

Key Responsibilities

• Design and oversee ServiceNow architecture across ITSM, ITOM, HRSD, CSM, SecOps, and GRC.
• Lead architecture reviews, platform governance, and release management.
• Define CMDB strategy, Discovery, Service Mapping, and data quality standards.
• Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs, and event-driven architectures.
• Implement platform security, ACLs, role-based access, and governance best practices.
• Drive platform performance, scalability, upgrades, and health improvements.
• Establish workflow and Flow Designer standards while minimizing customizations.
• Collaborate with business and technical stakeholders to deliver scalable solutions.
• Mentor developers and administrators and maintain architecture documentation.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• 8+ years of ServiceNow experience, including architecture or technical leadership.
• Expertise across multiple ServiceNow modules, CMDB, Discovery, and Service Mapping.
• Strong knowledge of ServiceNow scripting, scoped applications, and platform security.
• Experience with IntegrationHub, REST APIs, and enterprise integrations.
• ServiceNow CTA, CIS, or CSA certification.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA).
• Experience with Now Assist, GenAI, or AI-powered ServiceNow features.
• Exposure to multi-instance ServiceNow environments.
• Experience integrating ServiceNow with SAP, Salesforce, or Workday.
• Knowledge of HAM Pro, SAM Pro, or App Engine Studio.

Bright Vision Technologies is an Equal Opportunity Employer.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.