ServiceNow Knowledge Migration Lead

Apex Systems; Kennesaw (GA); Hybrid; USD 96,432 - 101,942; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K program with company match

Employee stock purchase program

Health Savings Account

SupportLinc Employee Assistance Program

Access to training programs

Job summary

A leading IT services company is seeking a ServiceNow Knowledge Management Specialist for a contract position in the United States. You will spearhead the migration of knowledge from Confluence to the ServiceNow Knowledge Management module. The ideal candidate should have a strong background in structuring knowledge content within ServiceNow and managing knowledge bases. A great opportunity to be part of a forward-thinking team with comprehensive benefits and professional development support.

Qualifications

• 3+ years of experience with ServiceNow Knowledge Management module.
• Proven experience creating and managing a ServiceNow Knowledge Base.
• Expertise in organizing and structuring existing knowledge for migration into ServiceNow.
• Experience in knowledge base migration preferred.

Responsibilities

• Lead the migration of existing knowledge base from Confluence to ServiceNow.
• Ensure a seamless transition of knowledge content.

Skills

ServiceNow Knowledge Management module

Creating and managing a ServiceNow Knowledge Base

Organizing and structuring knowledge content

Experience with Confluence

Job description

A leading IT services company is seeking a ServiceNow Knowledge Management Specialist for a contract position in the United States. You will spearhead the migration of knowledge from Confluence to the ServiceNow Knowledge Management module. The ideal candidate should have a strong background in structuring knowledge content within ServiceNow and managing knowledge bases. A great opportunity to be part of a forward-thinking team with comprehensive benefits and professional development support.