ServiceNow & ITSM Platform Administrator

University of Washington; Seattle (WA); On-site; USD 86,376 - 140,364; Full time

Benefits offered by this job

Outstanding benefits

Opportunities for professional growth

Diverse and inclusive work environment

Job summary

A leading educational institution in Seattle is seeking an experienced System Administrator to manage and optimize the ServiceNow platform. This role is essential for maintaining the platform's integrity and will involve overseeing configurations, integrations, and compliance across various departments. Applicants should have a Bachelor's degree in Information Technology and at least 3 years of relevant experience. The position offers a dynamic work environment that fosters collaboration and innovation.

Qualifications

• 3+ years of hands-on experience administering the ITSM platform ServiceNow.
• Strong understanding of platform governance and release management practices.
• Experience with identity and access management concepts.

Responsibilities

• Administer and maintain the ServiceNow platform for the university.
• Collaborate with various departments to align platform capabilities.
• Conduct platform audits and ensure compliance with university policies.

Skills

Platform governance

Jira for release management

Troubleshooting

Stakeholder engagement

Education

Bachelor's Degree in Information Technology or related field

Tools

ServiceNow

Jira

Job description

A leading educational institution in Seattle is seeking an experienced System Administrator to manage and optimize the ServiceNow platform. This role is essential for maintaining the platform's integrity and will involve overseeing configurations, integrations, and compliance across various departments. Applicants should have a Bachelor's degree in Information Technology and at least 3 years of relevant experience. The position offers a dynamic work environment that fosters collaboration and innovation.