ServiceNow HR Delivery Lead — PM & Build (Contractor)

TechDigital Group; Sunnyvale (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

An established industry player is seeking a talented Project Manager to lead ServiceNow HR Service Delivery projects in Sunnyvale. This role involves guiding projects from discovery to deployment, ensuring quality through rigorous testing and collaboration with the HR Business team. You will play a key role in analyzing business requirements and configuring applications to meet those needs. If you're passionate about project management and have a strong background in ServiceNow, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Experience leading ServiceNow HR projects with a focus on agile methodologies.
• Strong skills in project management and requirements analysis.

Responsibilities

• Lead ServiceNow HR Service Delivery projects through all phases.
• Collaborate with HR Business team to capture and analyze requirements.

Skills

Project Management

ServiceNow

Agile Methodology

Requirements Analysis

Tools

ServiceNow

Job description

JD:
Responsibilities include:
• Design, develop, code, and test planned changes to software tools along-side with the Vehicle Controls Tools Technical Specialist
• Follow section change control process to bring approved changes to resolution
• Provide user support across the globe via phone, email, Webex, Instant Messaging, and 1/1 user interactions
• Provide user account creation, maintenance, and access controls
• Participate in the development and delivery of training material to global Ford community
• Document changes in the appropriate user manuals and other media
• Participate in User Forum meetings.
Position Qualifications:
• Strong proficiency in C programming language with in-depth hands-on experience preferably in support of an embedded control systems environment
• Solid understanding of data structures and algorithms.
• Working knowledge of C programming concepts, including:
* Data structures
* Pointers
* Bit manipulation techniques
* File handling (read/write operations)
* Hash tables
* Recursion
• Experience in developing applications in Unix/Linux environments.
• Good knowledge of Unix/Linux development tools and concepts, including:
* Make and Makefiles
* GDB
* Vi/Vim editor
* Process creation and management using `fork()`
• Strong Linux system programming skills.
• Hands-on experience in code debugging and troubleshooting using GDB.
• Knowledge of H32 and A2L file formats.
• Familiarity with Exceed TurboX.
• Experience in control system software development and calibration.
• Experience with interfacing to Postgres database and Postgres table creation.
• Working experience of Code Configuration Management, Jira Issue Management, Microsoft Word, Excel, Powerpoint
• Excellent oral and written communication skills

Top Skills:
C Development on Linux
Exceed, Urbo X
Postgres