ServiceNow FSM Business Process Consultant

Alldus International Consulting Ltd; Cambridge (MA); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a ServiceNow FSM Business Process Consultant to enhance their client's Field Service Management processes. This 100% remote, 6-month contract role involves analyzing business needs, defining workflows, and optimizing operations. The ideal candidate will possess strong analytical and communication skills, with a proven background in ServiceNow FSM and business process consulting. Join this innovative firm and make a significant impact by developing process maps, conducting training, and providing automation recommendations. If you're passionate about improving field service operations, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in ServiceNow FSM and business process consulting.
• Deep understanding of field service workflows and best practices.

Responsibilities

• Analyze business needs and define ServiceNow FSM workflows.
• Develop process maps and provide recommendations for configuration.

Skills

ServiceNow FSM

Business Process Consulting

Analytical Skills

Communication Skills

Field Service Workflows

ServiceNow Certifications

Job description

Alldus is hiring a ServiceNow FSM Business Process Consultant to help one of our clients optimize their Field Service Management processes. This is a 6-month contract, 100% remote role.

Responsibilities

• Analyze business needs and define ServiceNow FSM workflows.
• Work with stakeholders to optimize field service operations.
• Develop process maps and functional specifications.
• Provide recommendations for ServiceNow FSM configuration and automation.
• Conduct training and knowledge transfer sessions.

Skillset

• 3+ years of experience in ServiceNow FSM and business process consulting.
• Deep understanding of field service workflows and best practices.
• Strong analytical and communication skills.
• Experience working with ServiceNow developers and architects.
• ServiceNow certifications (preferred).
• Must be a US Citizen and eligible to work without sponsorship.