ServiceNow Engineering Intern

RapDev; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

RapDev in Boston is seeking a ServiceNow Engineering Intern to gain real hands-on experience in enterprise software. You will learn from experienced developers while working on real customer projects, immersed in the team day in and day out.

Current CS student, available full-time, strong JavaScript fundamentals, curiosity, and teamwork are essential. No prior ServiceNow experience required; you'll be trained from the ground up and mentored toward a future ServiceNow Engineer role.

Qualifications

• Currently pursuing a Bachelor's in Computer Science or a related field.
• Available to work full-time (this internship works well for a co-op term, or a gap semester).
• Comfortable with programming fundamentals, especially JavaScript.
• Genuinely curious about new tech and enjoys solving problems.
• Communicates well and works well with others.
• Able to work onsite and be part of the team in person.
• Interested in sticking around and growing in the ServiceNow world long-term.

Responsibilities

• Go through RapDev's ServiceNow training program and work toward certifications.
• Sharpen your JavaScript skills in a real enterprise setting.
• Sit in on customer meetings and sprint demos to see how projects actually run.
• Get mentorship while configuring and customizing ServiceNow applications.
• Write and test scripts (business rules, client scripts, UI policies, etc.).
• Help troubleshoot configuration issues alongside the team.
• Join our internal SCRUM calls and share your ideas.
• Keep a running log of what you're learning and where you're getting stuck.

Skills

JavaScript

Communication skills

Curiosity

Education

Bachelor's in Computer Science or related field

Tools

REST APIs

Job description

Back to open positions

ServiceNow Engineering Intern

• RapDev

ServiceNow Engineering Intern

Location

Boston

Employment Type

Full time

Location Type

On-site

Department

Engineering

About RapDev:

RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.

On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

ServiceNow Engineering Intern

About the Role

Want to break into enterprise software before you even graduate? RapDev is looking for current Computer Science (or related) students who want real hands-on experience with ServiceNow — one of the fastest-growing platforms in enterprise tech. This is a full-time internship where you'll learn directly from experienced developers and architects while working on actual customer projects, immersed in the team day in and day out.

No prior ServiceNow experience needed. We'll teach you the platform from the ground up — you just need to bring curiosity, solid programming fundamentals, and a willingness to learn.

What You'll Do

• Go through RapDev's ServiceNow training program and work toward certifications

• Sharpen your JavaScript skills in a real enterprise setting

• Sit in on customer meetings and sprint demos to see how projects actually run

• Get mentorship while configuring and customizing ServiceNow applications

• Write and test scripts (business rules, client scripts, UI policies, etc.)

• Help troubleshoot configuration issues alongside the team

• Join our internal SCRUM calls and share your ideas

• Keep a running log of what you're learning and where you're getting stuck (this helps us help you)

What We're Looking For

• Currently pursuing a Bachelor's in Computer Science or a related field

• Available to work full-time (this internship works well for a co-op term, or a gap semester

• Comfortable with programming fundamentals, especially JavaScript

• Genuinely curious about new tech and enjoys solving problems

• Communicates well and works well with others

• Able to work onsite and be part of the team in person

• Interested in sticking around and growing in the ServiceNow world long-term

Nice-to-Haves (not required, just a bonus)

• Any exposure to ServiceNow or other enterprise platforms

• Experience with REST APIs or scripting outside of class projects

• Familiarity with Agile/SCRUM

What You'll Walk Away With

• Real, resume-worthy experience on a major enterprise platform

• Direct mentorship from senior engineers and architects

• A clear path toward a full-time ServiceNow Engineer role after graduation

• The chance to contribute to real projects early — not just fetch coffee

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

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