Servicenow Engineer

TEK Systems; North Chicago (IL); On-site; USD 103,000 - 117,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking an experienced ServiceNow Lead Engineer for a large-scale integration and migration project based in North Chicago, IL. You will provide technical leadership to consolidate approximately 8,000 users onto a single ServiceNow instance and align ITSM, CMDB, and governance processes.

You will partner with ServiceNow SMEs, process owners, business analysts and leadership to define migration approaches, assess current operations, and execute transition plans across multiple

Qualifications

• Lead technical planning and execution of the ServiceNow integration and migration program.
• Assess current-state ServiceNow implementations and consolidate into a single instance.
• Collaborate with stakeholders to define migration roadmaps and transition strategies.

Responsibilities

• Provide technical leadership for consolidating 8,000 users onto a single ServiceNow platform.
• Define migration approaches, evaluate current-state operations, and execute transition plans.
• Design and oversee CMDB architecture and ServiceNow configurations across ITSM modules.

Skills

ServiceNow

Technical Leadership

Stakeholder Engagement

Process Analysis

Tools

ServiceNow Platform

Job description

Description

We are seeking an experienced ServiceNow Lead Engineer to support a large-scale ServiceNow integration and migration initiative as part of the ongoing integration. This role will provide technical leadership for the consolidation of approximately 8,000 users onto a single ServiceNow platform, ensuring the successful alignment of processes, data structures, CMDB architecture, and ServiceNow capabilities.

The ideal candidate will combine deep ServiceNow technical expertise with strong process analysis and stakeholder engagement skills. This individual will partner closely with ServiceNow SMEs, process owners, business analysts, developers, and leadership teams to define migration approaches, evaluate current-state operations, and execute transition plans across multiple ServiceNow functional areas.

Skills

Servicenow

Top Skills Details

Servicenow

Additional Skills & Qualifications

• Technical Leadership & Strategy
• - Lead technical planning and execution of the ServiceNow integration and migration program.
• - Partner with stakeholders to establish migration roadmaps and transition strategies.
• - Assess current-state ServiceNow implementations and develop recommendations for consolidation into a single ServiceNow instance.
• - Identify technical dependencies, risks, and mitigation strategies throughout the migration lifecycle.
• - Serve as the primary technical advisor for ServiceNow integration workstreams.
• - ServiceNow Platform Integration
• - Design and oversee migration activities across ServiceNow environments.
• - Evaluate and align ServiceNow configurations, data models, user groups, roles, workflows, and service structures.
• - Support integration and migration of core modules including:
• - IT Service Management (ITSM)
• Incident Management
• Change Management
• Problem Management
• Service Catalog
• Knowledge Management
• Governance, Risk & Compliance (GRC)
• -Assess business-specific ServiceNow processes and determine whether they should be migrated, redesigned, consolidated, or maintained as separate scoped applications.
• Process Analysis & Transformation
• - Collaborate with process owners and SMEs to understand existing workflows and operating models.
• - Analyze process differences between environments.
• - Facilitate workshops to define future-state processes and migration requirements.
• - Develop transition and implementation plans for process harmonization efforts.
• - Provide recommendations for process optimization and platform standardization.

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of North Chicago, IL.

Pay and Benefits

The pay range for this position is $75.00 - $85.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North Chicago,IL.

Application Deadline

This position is anticipated to close on Sep 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.