ServiceNow Developer (HRSD / ITSM)

BlueSteps Connect; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

BlueSteps Connect is seeking a ServiceNow Developer to deliver high‑quality solutions across HRSD or ITSM. You will design, develop, and implement ServiceNow components, configure workflows, forms, business rules, UI policies, and client scripts, and collaborate with stakeholders to translate requirements into scalable technical solutions.

You will build integrations using REST/SOAP, MID Server, and IntegrationHub, support platform upgrades and ongoing maintenance, and work in an Agile/Scrum

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of ServiceNow development experience.
• Hands-on expertise in HRSD or ITSM modules.
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.
• Experience with REST/SOAP integrations and Agile/Scrum.

Responsibilities

• Design, develop, and implement ServiceNow solutions across HRSD or ITSM.
• Configure workflows, forms, business rules, UI policies, and client scripts.
• Gather requirements from stakeholders and translate them into technical designs.
• Develop integrations using REST/SOAP, MID Server, and IntegrationHub.
• Support upgrades and ongoing maintenance, troubleshooting as needed.

Skills

JavaScript

Glide API

ServiceNow scripting

REST/SOAP integrations

MID Server

IntegrationHub

Agile/Scrum

Education

Bachelor's degree or equivalent experience

Tools

MID Server

IntegrationHub

REST/SOAP

Job description

the client is seeking a ServiceNow Developer to deliver high-quality ServiceNow solutions focused on either HR Service Delivery (HRSD) or IT Service Management (ITSM). Working in a collaborative, cross-functional environment, you will partner with stakeholders, architects, and consultants to design and implement scalable solutions that improve efficiency and create business value.

Your responsibilities will include designing, developing, and implementing ServiceNow solutions across HRSD or ITSM modules. You will configure workflows, forms, business rules, UI policies, and client scripts; gather requirements with business stakeholders and translate them into technical solutions; and develop integrations using REST/SOAP APIs, MID Server, and IntegrationHub. You will also support platform enhancements, upgrades, ongoing maintenance, and troubleshoot system issues as needed.

Qualifications include a bachelor’s degree or equivalent experience, along with 3+ years of ServiceNow development experience. You should have hands‑on expertise in HRSD components (such as Case Management, Knowledge, Employee Service Center, and Lifecycle Events) or ITSM components (such as Incident, Problem, Change, and Request Management). Strong knowledge of JavaScript, Glide API, and ServiceNow scripting frameworks is expected, along with experience with REST/SOAP integrations and working in Agile/Scrum environments.