Servicenow Developer

Neutrino Digital Communications; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a ServiceNow Developer to support Enterprise Platform Development. You will collaborate with cross-functional teams to design and configure ServiceNow ITSM modules, focusing on Service Catalogs and workflows. The role requires strong communication skills and experience in Agile methodologies.

Qualifications

• 4-5 years of experience as a ServiceNow Developer.
• Excellent knowledge of end-to-end ITSM process.

Responsibilities

• Develop and configure ServiceNow ITSM module.
• Implement Service Catalogs using workflows and/or flow designer.

Skills

Communication

Problem Solving

Agile Methodology

Education

ServiceNow Certifications

Tools

JIRA

Microsoft Teams

Office 365

Job description

Do you enjoy working in a fast-paced, growth-oriented environment? Do you have a passion working with clients and cross-functional teams to support Enterprise Platform Development? If so, we are looking for you!

As a ServiceNow Developer focused on ITSM, you will work with product and technology teams to help develop multiple, high-priority enterprise initiatives that will make a significant impact in transforming the financial industry.

Responsibilities

• Work with Business stakeholders, Project manager(s), engineering teams and technical support teams to design, develop and configure ServiceNow ITSM module.
• Work with ServiceNow ITSM modules; specifically, development and configuration of Service Catalogs.
• Implement Service Catalogs using workflows and/or flow designer as per the requirements.
• Analyze requirements and various possible approaches to implement the solution and guide client teams to choose the best implementation path.
• Work on UI policies, Client Scripts as per the requirements.
• Configure Access Controls to maintain the required security.
• Develop necessary documentation as needed e.g., technical design, developer notes.
• Manage communication and deliverables from all stakeholders for project initiatives.
• Communicate proactively with all stakeholders and decision makers.

Qualifications

• Have 4-5 years of progressive experience as a ServiceNow Developer in the Enterprise Technology space.
• Excellent knowledge of end - to end ITSM process
• Excellent knowledge of Service Catalogs; with both Workflows and Flow Designer.
• Understanding of CSM, ITAM and other modules is preferred.
• Understanding of REST /SOAP based integrations
• Excellent knowledge of Reports and dashboards
• Excellent client /server-side scripting.
• Excellent creating portal pages / widgets
• Excellent knowledge of Import set / transform map / data source
• ServiceNow Certifications are highly preferred.

Other Skills:

• Excellent verbal and written communication skills, problem solving skills, and attention to detail.
• Comfortable leading and coordinating client calls and meetings, preparing status reports, presentations etc.
• Personality to take the lead and ownership.
• Understanding of Agile methodology (i.e., Scrum) and knowledge of JIRA / ADO is a must.
• Have experience with Microsoft tools such as Teams, Office 365.
• Are open to collaborate with global team.

No Visa Sponsorship or C2C.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.