ServiceNow Developer

CACI; Bethesda (MD); On-site; USD 120,800 - 265,800; Full time

Benefits offered by this job

Flexible time off

Learning resources

Healthcare benefits

Job summary

CACI is seeking a ServiceNow Developer to design, deploy, and maintain ServiceNow apps for the Luke Program, supporting Intelligence Community missions.

You will collaborate in an Agile team, contribute to CI/CD pipelines, and help roll out new modules while ensuring security and stakeholder satisfaction.

Qualifications

• U.S. citizen with TS/SCI clearance with polygraph.
• Bachelor’s degree in IT or related field; or Master’s with 4+ years experience; Associate with 8 years.
• Extensive backend development with JavaScript and ServiceNow Glide.
• ServiceNow CSA certification preferred.
• Experience with federal/workflow management and best practices.
• Strong interpersonal and communication skills in fast-paced environments.
• Experience in Scrum/Agile development practices.

Responsibilities

• Develop, maintain, and enhance ServiceNow apps including ITSM, SPM/PPM, CMDB, ITOM/ITAM, CSM, HR, and more.
• Develop and unit test, perform code reviews, and support CI/CD pipelines.
• Customize UI, workflows, and API; manage configurations and CMDB across environments.
• Collaborate with other ServiceNow admins and Mission Partners on IT goals.
• Provide process documentation, testing, and knowledge transfer.
• Lead or participate in requirements presentations to leadership and partners.
• Coordinate with multiple departments to ensure enterprise-wide integration.

Skills

JavaScript

ServiceNow Glide

Scrum / Agile

Education

Bachelor’s degree in IT or related field

Master’s degree in IT

Tools

ServiceNow

CSA Certification

HTML/CSS

Job description

Job Title: ServiceNow DeveloperJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None

CACI is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow scoped applications supporting the Intelligence Community. Bring your talent, sense of urgency, and innovative ideas to our talented Agile development team who are currently developing solutions and solving business problems using ServiceNow!

Responsibilities

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc.
• Develop and unit test, hold code reviews, and help to build the pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
• Create, maintain configuration management on the ServiceNow platform in all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re‑engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re‑engineering efforts.
• Champion awareness training and implementation of business processes.
• Develop process documentation, testing, workflows, and work plans.
• Lead and/or participate in requirements presentations to leadership and Mission Partners as required.
• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks.

Qualifications

Required

• Must be a U.S. Citizen with an active Top Secret (TS)/SCI Clearance with Polygraph.
• Bachelor’s degree preferably in an IT related field and a minimum of 6 years of related experience; or a Master’s with 4 years of experience; an Associates with 8 years of experience.
• Extensive backend development experience with JavaScript’s programming language and how it applies to ServiceNow, along with ServiceNow Glide.
• ServiceNow developer certification, preferably Certified System Administrator (CSA).
• Understanding of and support with, best practices across both commercial and federal sectors as it relates to workflow and process management.
• Excellent interpersonal skills with proven ability to team with industry partners.
• Ability to estimate work effort requirements efficiently and appropriately.
• Ability to communicate effectively in a fast-paced environment.
• Strong public speaking skills and professional demeanor required.
• Experience in scrum and agile frameworks for development to include task management, performing stand‑ups and sprint reviews, gathering requirements, and creating documentation.

Desired

• Configuration Management experience and certifications.
• Graphics design or UX/UI design experience.
• Experience in HTML/CSS and Jelly scripting.
• Previous work within the Intelligence Community.

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$120,800 - $265,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.