ServiceNow Developer

Trutech Inc; Atlanta (GA); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Maternity & life insurance

401(k) plan with company match

Employee stock purchase plan

Tuition reimbursement

Dependent scholarship awards

Paid Time Off

Hybrid work environment

Job summary

Rollins, Inc. in Atlanta, GA is seeking a skilled ServiceNow Developer to join its Rollins Information Technology team. Reporting to the Senior ServiceNow Product Manager, you will design, develop, and maintain solutions on the ServiceNow platform.

This role focuses on ITSM, ITAM, and SPM, delivering automated, scalable, enterprise-grade workflows. You will collaborate with cross-functional teams to optimize processes, integrate systems, and drive the platform's evolution.

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong experience with ServiceNow ITSM.
• Experience with ITAM Hardware Asset (HAM)/Software Asset (SAM).
• Experience with SPM.
• Advanced proficiency with JavaScript and ServiceNow development frameworks.
• Experience with integrations, APIs, Integration Hub, and MID Servers.
• Experience supporting a large, complex enterprise environment.
• Agile delivery experience.
• Strong communication and customer service skills.

Responsibilities

• Design, develop, configure, and maintain ServiceNow applications.
• Implement, enhance, and support ITSM processes.
• Develop custom solutions using JavaScript on the ServiceNow platform.
• Design and support REST/SOAP integrations, Integration Hub, and MID Servers.
• Identify automation opportunities and optimize workflows.
• Design scalable, secure enterprise-level solutions.
• Support ITAM, CMDB, and SPM capabilities as needed.
• Participate in code reviews and promote best practices.

Skills

ServiceNow

ITSM

ITAM/SAM

SPM

JavaScript

REST & SOAP APIs

Integration Hub

MID Server

Automation

Agile

Customer service

Tools

Integration Hub

MID Server

REST

SOAP

Job description

Overview

Are you looking for an opportunity to advance your career? We are seeking top talent to join the Rollins Information Technology team!

We are seeking a highly skilled ServiceNow Developer to join our ServiceNow Product team. Reporting to the Senior ServiceNow Product Manager, this role will work closely with the various team to design, develop, support, and enhance solutions across the platform. This position serves as a key contributor to the continued evolution of the organization’s ServiceNow environment and enterprise service delivery capabilities.

The ideal candidate combines strong technical development skills with a forward-thinking mindset and a passion for automation. The candidate should constantly be looking for opportunities to simplify processes, improve user experiences, reduce manual effort, and maximize the value of platform capabilities. This individual must be comfortable working within a large enterprise environment, balancing business needs, technical standards, governance requirements, and scalability considerations while delivering innovative solutions. Candidates should possess strong experience with IT Service Management (ITSM). Experience with IT Asset Management (ITAM) and Software Project Management (SPM) is highly desirable.

Responsibilities

You will...

• Design, develop, configure, and maintain applications and solutions on the ServiceNow platform based on specified requirements
• Implement, enhance, and support ITSM processes
• Develop custom solutions using JavaScript and ServiceNow platform capabilities
• Design and support integrations using REST, SOAP, Integration Hub, and MID Servers
• Identify and champion automation opportunities and workflow optimization
• Design scalable, secure, enterprise-ready solutions
• Support ITAM, Configuration Management Database (CMDB), and SPM capabilities as needed
• Participate in code reviews and promote development best practices

The Benefits

• Challenging and growing position with a financially stable and reputable company(NYSE: ROL)
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Teammate discounts, tuition reimbursement, and dependent scholarship awards
• Paid Time Off
• Work Environment: Opportunity for hybrid office and home-based working arrangements once onboarded and trained.

Why Rollins?

Rollins, Inc. is a global consumer and commercial service company that provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, over 20,000 teammates, and reaches over $3.5B Revenues annually (NYSE: ROL).

The core business is operated through our wholly owned subsidiaries, the largest of which include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Fox Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating, and TruTech Wildlife.

The mission of Rollins is to empower our brands to focus on best serving their teammates and customers.

Learn more about Rollins careers as well as our diversity, equity, and inclusion efforts on our careers page: www.careers.rollins.com

Qualifications

The Experience You Will Bring (Minimum Requirements):

• 3+ years of hands-on ServiceNow development experience
• Strong experience with ServiceNow ITSM
• Experience with ITAM Hardware Asset (HAM)/Software Asset (SAM)
• Experience with SPM
• Advanced proficiency with JavaScript and ServiceNow development frameworks
• Experience with integrations, APIs, Integration Hub, and Management, Instructment and Discovery (MID) Servers
• Experience supporting a large, complex enterprise environment
• Strong analytical, troubleshooting, and communication skills
• Demonstrated ability to identify and implement automation opportunities
• Commitment to ServiceNow best practices and governance
• Experience with Agile delivery environments
• Strong customer service skills
• Verbal and written communication skills

Preferred Qualifications:

• Experience with ServiceNow AI, GenAI, Virtual Agent, or intelligent automation capabilities.
• CSA and/or CAD certification.

Physical Demands / Working Environment:

• We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.

Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with DisabilitiesEmployer