ServiceNow BA & Agile Strategist (SPM/UAT)

MACHINE LEARNING TECHNOLOGIES LLC; Plano (TX); Vor Ort; USD 80.000 - 107.000; Vollzeit

Zusammenfassung

MACHINE LEARNING TECHNOLOGIES LLC in Plano, TX is seeking a Business Analyst to partner with stakeholders, gather requirements, and document functional needs. You will translate requirements into user stories, acceptance criteria, and BRDs while facilitating workshops and UAT.

The role focuses on ServiceNow SPM usage, process improvement, and alignment of business goals with platform capabilities. 10-month+ extensions are possible; W-2/1099/C2C engagements may apply.

Qualifikationen

• Minimum 3+ years as a Business Analyst or similar in enterprise tech.
• Hands-on experience with ServiceNow SPM including Demand Management, Collaborative Work Management, and Strategic Planning.
• Minimum 5+ years in business analysis disciplines with elicitation, mapping, and documentation.
• 3+ years in Agile/Scaled Agile environments with user stories and backlog refinement.
• Agile/Lean-Agile/SAFe or equivalent certification.
• Strong ability to translate requirements into actionable deliverables.
• Excellent communication, facilitation, and organizational skills.
• Ability to work with both technical and non-technical stakeholders.

Aufgaben

• Partner with stakeholders to gather, analyze, and document business requirements.
• Translate requirements into user stories, acceptance criteria, and specs.
• Facilitate workshops, interviews, backlog refinement, and UAT activities.
• Analyze current processes, identify gaps, and propose ServiceNow solutions.
• Collaborate with ServiceNow admins, developers, and QA to validate solutions.
• Create BRDs, process maps, test scenarios, and release notes.
• Utilize ServiceNow SPM to manage demands and Agile delivery.
• Support testing, defect tracking, and deployment readiness.

Kenntnisse

Business Analysis

Agile

Stakeholder Management

Requirements Elicitation

Process Mapping

Documentation

Facilitation

Communication

Problem Solving

Tools

ServiceNow SPM

Jobbeschreibung

MACHINE LEARNING TECHNOLOGIES LLC in Plano, TX is seeking a Business Analyst to partner with stakeholders, gather requirements, and document functional needs. You will translate requirements into user stories, acceptance criteria, and BRDs while facilitating workshops and UAT.

The role focuses on ServiceNow SPM usage, process improvement, and alignment of business goals with platform capabilities. 10-month+ extensions are possible; W-2/1099/C2C engagements may apply.