ServiceNow Architect – Washington DC

AHU Technologies Inc.; Washington (District of Columbia); On-site; USD 96,000 - 103,000; Full time

Job summary

AHU Technologies Inc. seeks a ServiceNow Architect to design and implement ServiceNow solutions across ITSM, ITOM, HRSD, and related modules. You will lead architecture, develop integrations using REST/SOAP, and guide development teams through technical strategy in a federal/state project environment.

The role is onsite in Washington, DC, with 8-hour days, 5 days a week. Interviews are in person. A thorough background check is required and 1099 or W2 contracting options apply.

Qualifications

• Bachelor’s degree in IT or related field or equivalent experience.
• ServiceNow CTA and CIS certifications preferred.
• Proven experience architecting ServiceNow in enterprise environments.
• In-depth knowledge of ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM.
• Experience with REST/SOAP integrations.

Responsibilities

• Design end-to-end ServiceNow solutions aligned with business objectives.
• Provide technical leadership and guidance to development teams.
• Gather and translate requirements into technical specifications.
• Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS.
• Design and implement integrations with REST APIs, SOAP, MID Servers.
• Monitor performance and optimize scalability of ServiceNow implementations.
• Ensure governance, security, and audit controls are in place.
• Create technical documentation and provide training to team members.

Skills

ServiceNow platform

JavaScript

GlideScript

REST APIs

SOAP

ITSM ITOM ITFM

Stakeholder communication

Technical leadership

Education

Bachelor's degree in IT or related field

Tools

REST

SOAP

MID Servers

Job description

Rate: $75.00/hr on 1099 and $70.00/hr on W2

Work Status: US Citizen, GC

Work Arrangement: Onsite

Worksite Address: Washington,DC

Hours per day: 8

Days per week: 5

Interviews: In Person

Background check: Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.

Job Description

Short Description: DC is looking for a ServiceNow Architect who will use their knowledge and experience of the ServiceNow produce to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC.

Complete Description

As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs.

Key Responsibilities

1. Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes.
2. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies.
3. Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents.
4. Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items.
5. Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations.
6. Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation.
7. Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary.
8. Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
• ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS)certifications preferred.
• Proven experience architecting and implementing complex ServiceNow solutions in enterprise environments.
• In-depth knowledge of ServiceNow platform architecture, modules, and components.
• Strong knowledge of the following ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM
• Experience with ServiceNow integrations using REST, SOAP, and other protocols.
• Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.

CONTRACT JOB DESCRIPTION

Responsibilities

1. Provides high-level architectural expertise to managers and technical staff.
2. Develops architectural products and deliverables for the enterprise and operational business lines.
3. Develops strategy of system and the design infrastructure necessary to support that strategy.
4. Advices on selection of technological purchases with regards to processing, data storage, data access, and applications development.
5. Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase).
6. Advises of feasibility of potential future projects to management.

Minimum Education/Certification Requirements

Bachelor’s degree in IT or related field or equivalent experience