ServiceNow Architect - Karnataka India

GreenPages; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow Architect, where you will leverage your extensive experience in ServiceNow Development to optimize platform operations and integrations. This fully remote role offers the opportunity to engage with a dynamic team, design and enhance ServiceNow modules, and provide strategic recommendations aligned with business initiatives. If you have a passion for technology and a commitment to excellence, this is the perfect chance to make a significant impact in a leading digital technology services provider.

Qualifications

• Over 9 years of experience in ServiceNow Development.
• Proficiency in at least five ServiceNow modules with hands-on integration experience.
• Five or more Certified Implementation Specialist (CIS) certifications.

Responsibilities

• Design, develop, and maintain integrations with applications like Active Directory and Jira.
• Engage in ServiceNow platform engineering and optimize the data model.
• Communicate effectively with clients and manage a distributed development team.

Skills

ServiceNow Development

Integration Experience

ITIL v4 Certification

Scrum Certification

JSON Knowledge

API Knowledge

REST Knowledge

XML Knowledge

Jelly Development

Domain Separation

Education

ITIL v4 Certification

Scrum Certification

Certified Implementation Specialist (CIS)

Tools

ServiceNow

Jira

Active Directory

NetSuite

Manage Engine

Job description

ServiceNow Architect

Our ServiceNow Architect provides tier 3 (engineering level) support for the operation of the ServiceNow platform, including CMDB/ITSM, ServiceNow Operations, Case Management, ITOM, and ITBM processes.

Department

Blue Mantis

Employment Type

Full Time

Location

Remote

Workplace type

Fully remote

Key Responsibilities

1. Design, develop, and maintain integrations with applications such as Active Directory, NetSuite, Manage Engine, Jira, and other ERP solutions.
2. Engage in ServiceNow platform engineering, including modules like Service Request, Incident, Problem, Change, CMDB, Case, Monitoring, and Domain Separation.
3. Optimize the ServiceNow data model and structures; enforce coding standards across development teams.
4. Communicate effectively with clients and manage a distributed development team.
5. Work with ServiceNow table structures and data models.
6. Understand Managed Services Domain Separated Environments.
7. Work accurately with high attention to detail.
8. Evaluate new platform features and their applicability.
9. Participate in process flow analysis and redesign with the Product Owner.
10. Develop integrations using web services (SOAP/REST), DBC, Mid server.
11. Design and enhance ServiceNow modules like Incident, Problem, Asset, Configuration, Change, SLM, and Service Catalog.
12. Ensure development schedules are met and solutions meet specifications.
13. Share best practices and provide technical consultation.
14. Maintain current ServiceNow knowledge through self-study and training.
15. Provide strategic recommendations on technical best practices and industry trends.
16. Partner with executive stakeholders to deliver solutions aligned with business initiatives.

Skills, Knowledge & Expertise

1. Over 9 years of experience in ServiceNow Development.
2. Proficiency in at least five ServiceNow modules with hands-on integration experience.
3. ITIL v4 and Scrum certifications required.
4. Five or more Certified Implementation Specialist (CIS) certifications.
5. Expertise in ServiceNow CMDB/ITSM, Operations, Case Management.
6. Experience with Jelly development, Domain Separated instances, update sets, client scripts, and business rules.
7. Knowledge of JSON, API, REST, XML, SOAP, V3, HR.

About Blue Mantis

Blue Mantis is a leading digital technology services provider with over 30 years of experience helping clients achieve modernization through managed services, cybersecurity, and cloud solutions. Headquartered in Portsmouth, NH, the company serves over 1,200 clients across various industries, backed by Abry Partners.

Documents

Servicenow architect - Click to view

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