ServiceNow Architect

Sira Consulting, an Inc 5000 company; Tampa (FL); Remote; USD 170,000 - 200,000; Full time

Job summary

Sira Consulting, a leading firm recognized in the Inc 5000, is seeking a ServiceNow Architect for a full-time remote position. The successful candidate will be responsible for designing and implementing effective ServiceNow solutions while collaborating with various stakeholders. This role demands expertise in ServiceNow modules and a proactive approach to problem-solving, making it ideal for a mid-senior level professional eager to contribute to innovative IT solutions.

Qualifications

• Experience in architecting and implementing solutions on the ServiceNow platform.
• Strong hands-on experience with ServiceNow administration and development.
• Ability to work independently managing multiple initiatives.

Responsibilities

• Architect, design, and implement scalable ServiceNow solutions across multiple modules.
• Lead proof-of-concept initiatives for new modules and integrations.
• Collaborate with stakeholders to ensure solutions align with strategic goals.

Skills

Communication

Integration

Troubleshooting

Education

ServiceNow Certified System Administrator (CSA)

Certified Implementation Specialist (CIS)

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Sira Consulting, an Inc 5000 company

US IT RECRUITER @ SIRA Consulting, an Inc 5000 company

Position: ServiceNow Architect

Location: Remote

Responsibilities:

·Architect, design, and implement scalable and maintainable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM etc.).

·Install, configure, and test new applications and features in a sandbox/dev environment.

·Continuously explore ServiceNow’s latest capabilities, releases, and technologies to improve the platform and advise on best practices.

·Integrate asset management with related ITSM/ITOM processes such as CMDB, Incident, Change, and Procurement.

·Ensure data integrity, normalization, and reconciliation of discovery and inventory sources.

·Lead proof-of-concept (PoC) initiatives to validate new modules, integrations, or third-party tools.

·Develop and maintain technical documentation, including solution designs, configuration guides, and standard operating procedures.

·Establish and promote best practices for ServiceNow development, security, governance, and release management.

·Collaborate with business stakeholders, developers, and project managers to ensure solutions align with strategic goals and technical standards.

·Lead workshops, gather requirements, and translate business needs into scalable technical solutions.

·Provide guidance and mentorship to developers and junior engineers on platform capabilities and architectural decisions.

·Troubleshoot complex platform issues and recommend long-term solutions.

·Conduct structured knowledge transfer sessions with the Managed Service Provider (MSP) and internal support teams to ensure continuity, supportability, and platform resiliency.

·Knowledge of software licensing models (Microsoft, Oracle, Adobe, etc.)

·Strong hands-on experience with ServiceNow HAM Pro and SAM Pro modules.

Qualifications:

·Proven experience in architecting and implementing solutions on the ServiceNow platform.

·Strong hands-on experience with ServiceNow administration and development (Flow Designer, Script Includes, Business Rules, UI Policies, etc.).

·Excellent communication skills, capable of translating complex technical concepts into business-friendly language.

·Deep understanding of ServiceNow modules such as ITSM, CMDB, Discovery, Service Portal, and Integration Hub.

·Experience with REST/SOAP integrations and third-party API interaction within the ServiceNow ecosystem.

·Ability to work independently in a fast-paced environment, managing multiple initiatives.

·Experience creating documentation and establishing development standards and best practices.

·ServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) preferred.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Sira Consulting, an Inc 5000 company by 2x

Get notified about new Architect jobs in Tampa, FL.

Architect - Active Directory (AD) Solutions

Tampa, FL $170,000.00-$200,000.00 3 weeks ago

Sr Solutions Architect - Professional Services

Lead Architect, Identity and Access Management

Solutions Architect (Technical Solutions Engineer)

Machine Learning Principal Solutions Architect

Technical Product Owner - Cloud Infrastructure

Senior Backend Software Developer (Remote)

Generative AI Solution Engineer- Remote (Anywhere in the U.S.)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.