ServiceNow Analytics & Executive Insights Analyst

Mindlance; Juno Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Mindlance is seeking a senior analytics professional to deliver business analytics, operational insights, and executive reporting. You will synthesize data across IT operations, identify trends, and translate them into leadership-ready narratives and actionable recommendations.

You will partner with IT Operations leadership to gather requirements, validate metrics, and deliver polished, executive-friendly decks and reports with strong attention to detail.

Qualifications

• Experience turning data into actionable insights for leadership.
• Ability to identify trends, anomalies, gaps, and opportunities.
• Strong storytelling and presentation delivery for executives.

Responsibilities

• Develop executive-level reports and concise narratives.
• Synthesize data across IT operations to tell a cohesive performance story.
• Collaborate with IT Leadership to align analytics with objectives.

Skills

Data analysis

ServiceNow

IT metrics

PowerPoint

Data storytelling

Attention to detail

Proactive

Investigative mindset

Communication

Executive reporting

Cross-tower synthesis

IT operations

Tools

ServiceNow

PowerPoint

Job description

Mindlance is seeking a senior analytics professional to deliver business analytics, operational insights, and executive reporting. You will synthesize data across IT operations, identify trends, and translate them into leadership-ready narratives and actionable recommendations.

You will partner with IT Operations leadership to gather requirements, validate metrics, and deliver polished, executive-friendly decks and reports with strong attention to detail.