ServiceNow Administrator

IntelliDyne; Washington (Washington County); On-site; USD 115,000 - 130,000; Full time

Job summary

IntelliDyne, LLC is seeking a ServiceNow Administrator to support a mission‑focused federal program in Washington, DC. This fully onsite role requires designing, developing, and enhancing ServiceNow applications and integrations in a secure environment.

An active Secret clearance is required on day one. Responsibilities include designing, developing, and customizing ServiceNow modules and workflows, building scripts, integrations via REST/SOAP, and ensuring platform security and ITIL alignment

Qualifications

• Active Secret clearance (TS preferred).
• 3+ years hands-on ServiceNow development experience.
• Bachelor in computer science or related field.
• Strong proficiency with JavaScript, Glide API, Flow Designer, and ServiceNow scripting.
• Experience with ServiceNow modules such as ITSM, CMDB, and Service Catalog.
• Familiarity with ITIL processes and secure federal environments.
• Ability to work onsite in Washington, DC.

Responsibilities

• Design, develop, and customize ServiceNow applications, modules, and workflows.
• Build and maintain scripts, UI policies, business rules, client scripts, and automation.
• Develop integrations using REST/SOAP APIs and other data exchange methods.
• Support upgrades, patches, and platform enhancements.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot issues, optimize performance, and ensure platform security and compliance.
• Maintain documentation and support end users as needed.

Skills

JavaScript

Glide API

Flow Designer

ServiceNow scripting

ITIL processes

Education

Bachelor in computer science or related field

Tools

ITSM

CMDB

Service Catalog

Job description

ServiceNow Administrator

Location: Washington, DC (onsite)

Clearance: Active Secret (TS Preferred)

Type: Exempt

About This Role

A ServiceNow Developer is needed to support a mission‑focused federal program in Washington, DC. This fully onsite role involves designing, developing, and enhancing ServiceNow applications and integrations in a secure environment. An active Secret clearance is required on day one.

Responsibilities:

• Design, develop, and customize ServiceNow applications, modules, and workflows.


• Build and maintain scripts, UI policies, business rules, client scripts, and automation.


• Develop integrations using REST/SOAP APIs and other data exchange methods.


• Support upgrades, patches, and platform enhancements.


• Collaborate with stakeholders to gather requirements and translate them into technical solutions.


• Troubleshoot issues, optimize performance, and ensure platform security and compliance.


• Maintain documentation and support end users as needed.

Required Qualifications

• Active Secret clearance (TS preferred).


• 3+ years of hands‑on ServiceNow development experience.


• Bachelor in computer science or related field.


• Strong proficiency with JavaScript, Glide API, Flow Designer, and ServiceNow scripting.


• Experience with ServiceNow modules such as ITSM, CMDB, and Service Catalog.


• Familiarity with ITIL processes and secure federal environments.


• Ability to work onsite in Washington, DC.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) or System Administrator (CSA).


• Experience with ServiceNow integrations, MID Server, and Discovery.


• Background supporting federal agencies or classified environments

Salary: $115,000 – $130,000

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

For individuals with disabilities who would like to request an accommodation, please contact [e-mail] or 703-575-9715.