ServiceNow Administrator

IntelliDyne, LLC; Washington (District of Columbia); On-site; USD 115,000 - 130,000; Full time

Job summary

IntelliDyne, LLC in Washington, DC is seeking a ServiceNow Administrator to design, develop, and secure ServiceNow applications onsite. This role requires active Secret clearance and hands-on experience with ITSM, CMDB, and Service Catalog modules.

You will build integrations using REST/SOAP APIs, support upgrades, and collaborate with stakeholders to translate requirements into technical solutions. The ideal candidate has 3+ years of ServiceNow development, strong JavaScript skills, and ITIL

Qualifications

• Active Secret clearance (TS preferred).
• Bachelor in computer science or related field.
• 3+ years of hands-on ServiceNow development experience.
• Strong proficiency with JavaScript, Glide API, Flow Designer, and ServiceNow scripting.
• Experience with ITSM, CMDB, and Service Catalog modules.
• Familiarity with ITIL processes in secure federal environments.
• Ability to work onsite in Washington, DC.

Responsibilities

• Design, develop, and customize ServiceNow applications, modules, and workflows.
• Build and maintain scripts, UI policies, business rules, client scripts, and automation.
• Develop integrations using REST/SOAP APIs and other data exchange methods.
• Support upgrades, patches, and platform enhancements.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot issues, optimize performance, and ensure platform security and compliance.
• Maintain documentation and support end users as needed.

Skills

JavaScript

Glide API

Flow Designer

ServiceNow scripting

ITSM

CMDB

Service Catalog

ITIL

Security in federal environments

On-site Washington, DC

Education

Bachelor in computer science or related field

Tools

MID Server

Discovery

REST APIs

SOAP APIs

Job description

ServiceNow Administrator

Location: Washington, DC (onsite)

Clearance: Active Secret (TS Preferred)

Type: Exempt

About This Role

A ServiceNow Developer is needed to support a missionfocused federal program in Washington, DC. This fully onsite role involves designing, developing, and enhancing ServiceNow applications and integrations in a secure environment. An active Secret clearance is required on day one.

Responsibilities

• Design, develop, and customize ServiceNow applications, modules, and workflows.
• Build and maintain scripts, UI policies, business rules, client scripts, and automation.
• Develop integrations using REST/SOAP APIs and other data exchange methods.
• Support upgrades, patches, and platform enhancements.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot issues, optimize performance, and ensure platform security and compliance.
• Maintain documentation and support end users as needed.

Required Qualifications

• Active Secret clearance (TS preferred).
• 3+ years of handson ServiceNow development experience.
• Bachelor in computer science or related field.
• Strong proficiency with JavaScript, Glide API, Flow Designer, and ServiceNow scripting.
• Experience with ServiceNow modules such as ITSM, CMDB, and Service Catalog.
• Familiarity with ITIL processes and secure federal environments.
• Ability to work onsite in Washington, DC.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD) or System Administrator (CSA).
• Experience with ServiceNow integrations, MID Server, and Discovery.
• Background supporting federal agencies or classified environments

Salary: $115,000 - $130,000

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

For individuals with disabilities who would like to request an accommodation, please contact [e-mail] or 703-575-9715.