ServiceMax Technical Architect

Diverse Lynx; Milwaukee (WI); Remote; USD 90,000 - 130,000; Full time

Job summary

An established industry player is seeking a ServiceMax Technical Architect to provide technical leadership and drive innovative solutions in the field service domain. This role involves guiding the development and integration of ServiceMax implementations, ensuring best practices are followed, and collaborating with diverse teams to deliver effective solutions. With a focus on Salesforce and ServiceMax, the ideal candidate will leverage their extensive experience to enhance business functions and streamline processes. Join a forward-thinking company that values diversity and offers a dynamic work environment where your expertise can make a significant impact.

Qualifications

• 10+ years IT/FSM/SFDC experience preferable.
• Minimum 5 years’ experience on ServiceMax Configuration and development.
• Experience as Salesforce / ServiceMax Technical Architect is a must.

Responsibilities

• Provide technical leadership for ServiceMax implementations.
• Set best practices for integration and application development.
• Collaborate with teams to define and deliver solutions.

Skills

Salesforce

ServiceMax

Apex

Visual Force

SOQL

SOSL

REST

SOAP

API integrations

Data migration tools

Education

Salesforce Platform Developer I Certification

Salesforce Admin Certification

Tools

SFDX

Git

Job description

Job Description:-

ServiceMax Technical Architect
Milwaukee, WI or Remote
Fulltime

Must Have Technical/Functional Skills:

1. Understanding of Field service business
2. Excellent knowledge of Salesforce & ServiceMax
3. Strong SFDC Development Experience on both Classic (Apex, Visual Force, SOQL, SOSL) and Lightning (Aura & LWC)
4. Integration skills - REST, SOAP
5. Manage API integrations and web services
6. Experience on Flows, Process Builder, and Trigger development
7. 10+ years IT/FSM/SFDC experience preferable
8. Minimum 5 years’ experience on ServiceMax Configuration, architecture, and development
9. Experience as Salesforce / ServiceMax Technical Architect is a must
10. Certified on Salesforce with at least Platform Developer I and Admin certifications
11. Strong understanding of deployment processes and tools such as SFDX, Git
12. Strong understanding of data migration tools and processes for Salesforce
13. Good understanding of Enterprise Architecture

Roles & Responsibilities:

1. Provide technical leadership and guidance for ServiceMax implementations and/or customizations
2. Set best practices for integration, application development, deployment, testing, and iterative refinement to junior developers
3. Review and finalize High Level Design of solutions with the customer
4. Guide estimation of user stories and clarify ambiguities in requirements
5. Lead development, integration, data management, and application testing efforts
6. Collaborate with technical and non-technical team members, clients, and vendors to define, build, and deliver solutions
7. Analyze and resolve ServiceMax related issues/requirements with customers
8. Participate in the full software development lifecycle from design to deployment
9. Design and develop solutions leveraging ServiceMax features to support business functions
10. Develop technical solution documentation aligned with business objectives
11. Create system blueprints, diagrams, and documentation for implementation
12. Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without discrimination. We promote and support a diverse workforce across all levels in the company.