Service Writer/Store Leader

Downing Street Garage; Littleton (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Chiropractic care

Paid vacation

401(k) matching

Weekends off

Certifications paid

Snacks stocked

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Downing Street Garage in Littleton, CO seeks a hands-on Store Manager/Leader to drive sales, service quality, and a positive customer experience. You will lead by example, motivate a team, and ensure repairs and services meet high standards.

This in-person role offers growth, an emphasis on culture, and a compensation structure that rewards performance. Benefits include health coverage, retirement contributions, and certification support.

Qualifications

• Experience in automotive service sales
• Ability to lead by example and communicate clearly
• Strong teamwork and customer-facing skills

Responsibilities

• Lead day-to-day store operations and customer experience.
• Drive sales and service initiatives with integrity and honesty.
• Mentor and develop technicians and advisors to achieve goals.
• Foster a culture that values employees and customers alike.

Skills

Superior sales skills

Passion for automotive

Experience writing service

Ability to learn and adapt

Must be a team player

Great people skills

Job description

I know you have seen our ads before. If you are reading this, I know how hard it is to take that leap and take a chance on applying. I want to make it easy for you.

My name is Ben Burns, and I own multiple shops in Denver, Littleton, Wheat Ridge, Broomfield, and soon in Golden!

If any of this resonates with you, this specific opportunity is for a candidate who will look like an Advisor on day 1. With your experience, you're looking for the opportunity to come on board with us and potentially become our next Store Leader!

I just want to be real with you for a minute. I know what it is like to feel unappreciated as a great store manager or service advisor. I know what it feels like to work with average Techs. I wanted to create a company where culture truly matters. A place where the employees in the trenches everyday have a say in the solutions to the problems we deal with. A place where we value our employees as much as our customers. We want a 5-star experience for our customers, but we also want that same experience for the people we work with. We want to provide opportunities for advancement and growth within our company. I know how it feels to not have my voice heard. To work with broken computers or cumbersome software. To be undercompensated and feel like nothing I do matters. I was that employee for a long time. We are a results-based business with performance-based compensation. We want people who are looking for the culture we provide. We want people who want to win. People that stand for something and are willing to fight for the values they believe in.

Our company started in 2013 after waking up at a job where there was no appreciation or respect. From that moment on, I vowed to change the industry. To treat everyone who works at my shop with respect. To make sure we bought every piece of equipment and tool needed to help the tech get the job done. Most importantly, to always show appreciation and be the place EVERYONE wanted to work at.

Are we perfect? No. But we are a heck of a lot better than most.

We need a Store Manager/Leader that is willing to lead by example. Someone who sells with honesty and integrity. The right candidate will be a GREAT LEADER! Willing to go the extra mile for customers and teammates and ensure the repair was done right.

What do we need from you?

• Superior sales skills
• Passion for automotive
• Experience writing service
• Ability to learn and adapt.
• Must be a team player.
• Great people skills

So, why all this life story in an ad? Because when you apply, I want you to know what kind of owner and positive company mindset you will be working with.

You have never read a job ad like this. If I put this much passion and transparency in a job description, just think of what it is like to work here.

I pay very well.

I contribute towards your health benefits...

I have company paid chiropractic care...

Paid Vacation...

Contribute a matching 4% towards a retirement 401k for you...

Never open on weekends...

Pay for certifications...

-stocked snack area!

If you want to be a part of a company that puts their people first, you’ve found the right place.

Job Type: Full-time

Benefits:

• I pay very well.
• I contribute towards your health benefits...
• I have company paid chiropractic care...
• Paid Vacation...
• Contribute a matching 4% towards a retirement 401k for you...
• Never open on weekends...
• Pay for certifications...
• -stocked snack area!
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person