Service Writer - Jonesboro, AR

Stonebriar Auto Services LLC; Jonesboro (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Discount on services

No labor charges

Health, dental, and optical insurance

Life and disability insurance

Next Day Pay

Flexible paid time-off

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC, a leading Jiffy Lube Multicare franchise, is hiring a full-time Service Writer. You will confer with guests to determine the diagnostic and mechanical services needed and suggest the best options while upholding safety and service standards.

We offer a competitive wage with bonuses, no labor charges, and discounts on services. Benefits include health, dental, and optical insurance, life and disability coverage, Next Day Pay, and flexible paid time-off as the company

Qualifications

• Driver's license is required.
• Experience in automotive service environment is preferred but not required.
• Strong guest service and communication skills.

Responsibilities

• Confer with guests to determine and suggest diagnostic and mechanical services needed.
• Maintain a safe, efficient work environment while delivering outstanding guest service.

Skills

Guest service

Driver's license

Customer communication

Job description

We're seeking talented candidates for full-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!

We look forward to hearing from you!