Automotive Service Writer - Jiffy Lube Multicare

Stonebriar Chevrolet; Huntley (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Service discounts

No labor charges

Next Day Pay

Flexible PTO

Health insurance

Dental insurance

Vision coverage

Life and disability

Job summary

Stonebriar Auto Services, a Jiffy Lube Multicare location, is hiring a full-time Service Writer (also called Customer Service Director) to guide guests through diagnostics and recommended maintenance. The role emphasizes friendly, proactive service, with a valid driver’s license required.

Prior automotive service experience is welcome but not required, and we offer a generous bonus program and employee discounts on services.

Qualifications

• Strong selling skills with guests to determine services.
• Excellent communication and guest service mindset.
• Valid driver's license required.

Responsibilities

• Consult with guests to determine and recommend diagnostic and mechanical services.
• Ensure safe, efficient service while delivering outstanding guest experience.
• Contribute to energetic, fun work environment and teamwork.

Skills

Selling skills

Outgoing personality

Customer service

Job description

We're seeking talented candidates for full-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will have strong selling skills, an outgoing personality, and be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of personal credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!