Service & Warranty Technician

AAON, Inc.

Redmond (OR)

On-site

USD 34,839 - 52,266

Full time

14 days+

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Benefits offered by this job

Tuition reimbursement

Paid time-off

Health care insurance

Premium 401(k) plan

Job summary

AAON, Inc. is seeking a skilled HVAC Technician in Redmond, OR, to provide maintenance on specialized commercial HVAC systems. This role requires a high school diploma and knowledge of HVAC systems. The position offers flexible shifts, generous benefits, and opportunities for tuition reimbursement, paid time off, and a premium 401(k) plan. The pay range averages between $25.29 to $37.94 per hour, and the candidate should possess excellent communication skills and a mechanical aptitude.

Qualifications

Ability to travel up to 90% of the time.
Valid driver’s license with clean MVR.
Experience making repair and replacement decisions.

Responsibilities

Provide maintenance on specialized commercial HVAC systems according to company standards.
Consult with the customer’s representative and inspect installation sites.
Troubleshoot HVAC equipment to detect malfunctions.

Skills

Knowledge of industry products and equipment

Proficiency with a variety of hand tools

Mechanical aptitude and general tool knowledge

Excellent verbal and written communication skills

Education

High School Diploma or equivalent

Job description

Job Description

People, Product, Pride and Perseverance are the core values of BASX, located in Redmond, OR. Founded in 2014 by two entrepreneurial engineers, BASX now operates as an integral part of AAON and is an industry leader in research, development, design and manufacturing of custom HVAC solutions. We partner with companies across data centers, clean rooms, and surgery centers to solve complex challenges, delivering high‑quality custom HVAC solutions—over 90% of which are manufactured in beautiful Central Oregon.

Our team has grown from 200 employees in 2022 to over 800 today, and we are looking for talented individuals across a broad range of specialties to fuel this continued growth. We offer a dynamic, fast‑paced, and fun environment with flexible shift schedules, generous benefits (medical, dental, vision, short‑ and long‑term disability), a 401(k) and an HSA with a 175% employer match, and a culture that values ingenuity, perseverance, and pride.

General Description

Provide maintenance on specialized commercial HVAC systems according to company standards, delivering a high‑quality experience to customers.

Other Position Details

Start up and service mechanical and electronic equipment.
Utilize hand tools and test equipment to perform work.
Review work orders, manuals, blueprints, and schematics to determine tasks and required tools, equipment, and parts.
Consult with the customer’s representative and inspect installation sites to verify electrical installations meet specifications.
Troubleshoot HVAC equipment to detect malfunctions and repair or replace defective parts using hand and power tools.
Interpret maintenance manuals, schematics, and wiring diagrams, repairing equipment with knowledge of electronics and standard test instruments.
Collaborate with engineering personnel to resolve unusual system operation and maintenance problems.
Document service calls and startups, noting product performance and suggestions for improvement.

Qualifications

To perform this job successfully, an individual must be able to carry out essential duties satisfactorily. The requirements listed below represent the knowledge, skill, and ability needed.

Education & Experience Requirements

High School Diploma or equivalent; additional trade school or certifications a plus.
Knowledge of industry products and equipment a plus.
Proficiency with a variety of hand tools.
Experience making repair and replacement decisions.
Familiarity with a wide range of equipment and troubleshooting techniques.
Mechanical aptitude and general tool knowledge.
Ability to travel up to 90% of the time.
Valid driver’s license with clean MVR.
Excellent verbal and written communication skills.

Other Competencies

Works well under directive, completing assignments and prioritizing issues.
Capable of utilizing a laptop PC for reporting and troubleshooting software.
Collaborates cooperatively in a team environment.
Strong organization and multi‑tasking skills.
Effective time management.
Detail oriented.
Highly motivated.

Essential Mental Functions

Communicates effectively in written and spoken form.
Possesses excellent interpersonal relationship skills.
Exhibits good decision making and analytical problem‑solving abilities.
Demonstrates strong multi‑tasking capabilities and organizational skills.
Works effectively in a team environment.
Thrives in a fast‑paced, high‑pressure environment.

Essential Physical Functions

Lifts up to 50 lbs.
Sits or stands for up to 95% of work hours.
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits And Compensation Summary