Service Warranty Administrator

Huffines Auto Dealerships; Town of Texas (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401K

Life Insurance

Employee discounts

PTO accrues from first day

Paid holidays

Chaplin Services

Job summary

Huffines Auto Dealerships is seeking a Warranty Administrator to review and process warranty claims for the service department, assist in procurement and tracking of replacement parts, and monitor warranty-related work.

This in-person role requires at least two years of warranty experience in an automotive dealership, strong computer and organizational skills, and excellent communication to resolve issues in a fast-paced environment. The position is onsite at the dealership.

Qualifications

• Two years Warranty Administrator experience with an automotive dealership required.
• Strong computer skills.
• Excellent organizational skills with attention to detail.
• Working knowledge of activities, methods, procedures and policies of the Service Department.
• General knowledge of product installation activities.
• Valid U.S. Driver's License required.
• Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person.
• Ability to work in a fast-paced environment.
• In-person position, working onsite at the dealership.

Responsibilities

• Processing all warranty claims for reimbursement
• Maintaining warranty receivable schedules to secure payment
• Assisting Service Department in use of proper operation codes and labor times applicable to warranty repairs
• Reviewing and distributing manufactures' campaigns, product recalls and bulletins
• Ensuring all aspects of the warranty process are fulfilled for audit requirements
• Maintaining electronic/filling records of all claims submitted, returned/rejected or paid
• Performing other duties as assigned

Skills

Computer skills

Organizational skills

Communication skills

Customer service

Tools

MS Office

Job description

Why Work at Huffines:

Huffines operates 10 dealerships across McKinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to “WOW” our customers, team members, community, and peers.

Join a company consistently voted a “Top Places to Work” in DFW, where growth, opportunity, and customer excellence drive everything we do!

Warranty Administrator Job Description:

The Huffines Warranty Administrator reviews and processes all warranty claims for the service department. They also assist in the procurement and tracking of replacement parts and monitor the progress of all warranty-related service work. Warranty Administrators are adept at multi-tasking, working in a fast-paced environment, and understanding complex processes and procedures.

Warranty Administrator Job Responsibilities:

• Processing all warranty claims for reimbursement
• Maintaining warranty receivable schedules to secure payment
• Assisting Service Department in use of proper operation codes and labor times applicable to warranty repairs
• Reviewing and distributing manufactures' campaigns, product recalls and bulletins
• Ensuring all aspects of the warranty process are fulfilled for audit requirements
• Maintaining electronic/filling records of all claims submitted, returned/rejected or paid
• Performing other duties as assigned

Warranty Administrator Job Requirements:

• Two years Warranty Administrator experience with an automotive dealership required
• Strong computer skills
• Excellent organizational skills with attention to detail
• Working knowledge of activities, methods, procedures and policies of the Service Department
• General knowledge of product installation activities
• Valid U.S. Driver's License required
• Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
• Ability to work in a fast-paced environment
• In-person position, working onsite at the dealership

Huffines Compensation and Benefits:

• Excellent work-life balanced culture
• Optional benefits including medical, vision, dental, and Health Savings Account (HSA), 401K
• Company-paid life insurance
• Employee discounts
• Paid time off (PTO) accrues from first day of work
• Paid holidays
• Chaplin Services

HUFFINES IS A DRUG-FREE WORKPLACE

In addition to background checks, Huffines performs pre-employment and random drug testing lopr