Service Valet / Porter / Driveway Assistant

Ford of Harvey; Harvey (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

Ford of Harvey is seeking Service Lane Valets/Porters to support the service department by assisting customers in the service lanes. This role requires assisting in parking vehicles, greeting customers, and maintaining a professional appearance. Ideal candidates will have a valid driver's license and a strong commitment to customer service.

Qualifications

• No prior experience required, but preferred.
• Valid Driver's License is a must.
• Ability to follow simple instructions with minimal supervision.

Responsibilities

• Greet customers in the service drive with a friendly manner.
• Assist in parking and retrieving customer vehicles.
• Maintain a clean service drive area.

Skills

Customer Service

Basic Math

Attention to Detail

Job description

Summary

The Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Ford of Harvey location. These candidates will provide support to the service department in the customer service lanes. Candidates are responsible for assisting service team in parking and retrieving customer vehicles, including occasional shuttle type activities for our customers. This candidate must have an impeccable drivers record and pass a substance use screening. The candidate must possess top notch appearance and customer skills.

Essential Duties

• Greet customers in the service drive with a friendly, upbeat attitude
• Directs customers to the appropriate person or location
• Controls service traffic flow and vehicle parking
• Parks vehicles in assigned areas
• Records customer's name, VIN, tag number, mileage and existing vehicle damage
• Maintains a clean, clutter free and appealing service drive area
• Inspects new vehicles as they arrive to detect damage and verify the presence of accessories listed on the invoice. Records the description of damages and lists missing items on the delivery receipt
• Parks vehicles in assigned areas
• Maintains a professional appearance
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• No prior experience required, but preferred

Basic Qualifications

• Ability to add, subtract and multiply using basic math
• Ability to apply common sense understanding to carry out simple instructions
• Ability to deal with simple tasks and follow directions with minimal supervision

Certificates, Licenses, Registrations

• Valid Driver's License

Physical Demands

Long periods of standing, walking and activities related to job duties