Service Valet / Porter / Driveway Assistant

Mills Automotive Group; Harvey (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Service Lane Valets/Porters to join their dynamic team in Harvey. In this role, you will be the first point of contact for customers in the service department, ensuring a welcoming atmosphere and smooth traffic flow. Your responsibilities will include parking vehicles, assisting customers, and maintaining the service drive area. This position is perfect for individuals with strong customer service skills and a valid driver's license. If you are looking for an opportunity to grow in a supportive environment while delivering exceptional service, this role is for you!

Qualifications

• No prior experience required, but preferred.
• Ability to follow simple instructions and deal with tasks independently.

Responsibilities

• Greet customers and direct them to the appropriate service personnel.
• Park vehicles and maintain a clean service drive area.
• Inspect new vehicles for damage upon arrival.

Skills

Customer Service Skills

Basic Math Skills

Attention to Detail

Education

High School Diploma (preferred)

Tools

Valid Driver's License

Job description

Summary

The Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Ford of Harvey location. These candidates will provide support to the service department in the customer service lanes. Candidates are responsible for assisting service team in parking and retrieving customer vehicles, including occasional shuttle type activities for our customers. This candidate must have an impeccable drivers record and pass a substance use screening. The candidate must possess top notch appearance and customer skills.

Essential Duties

• Greet customers in the service drive with a friendly, upbeat attitude
• Direct customers to the appropriate person or location
• Control service traffic flow and vehicle parking
• Park vehicles in assigned areas
• Record customer's name, VIN, tag number, mileage and existing vehicle damage
• Maintain a clean, clutter-free and appealing service drive area
• Inspect new vehicles as they arrive to detect damage and verify the presence of accessories listed on the invoice. Record the description of damages and list missing items on the delivery receipt
• Maintain a professional appearance
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• No prior experience required, but preferred

Basic Qualifications

• Ability to add, subtract and multiply using basic math
• Ability to apply common sense understanding to carry out simple instructions
• Ability to deal with simple tasks and follow directions with minimal supervision

Certificates, Licenses, Registrations

• Valid Driver's License

Physical Demands

Long periods of standing, walking and activities related to job duties.